We are a rapidly growing organization in the Nutley, NJ area. We are seeking to hire a Sales Coordinator to join our progressive team of professionals. The ideal candidate will be responsible for but not limited to the following responsibilities:
Coordinate sales team by managing calendars, organizing customer’s files and documents, and communicating customer information to Brokers, management, or other staff as needed
Respond to customer inquiries/ complaints
Provide documentation when needed
Inform customers of unforeseen delays or problems, or work with Brokers to inform customers of delays and problems (as well as to solve these problems)
Assist in the preparation of promotional materials for events and conferences
Handle all product sample requests
Help maintain master product list
Prepare and follow up on any sales quotations to customers.
Produce reports and outline any develop strategies to improve.
Liaison between other departments and the customer to provide the service most suitable to the customer’s needs and time restraints.
Manage client portals when applicable
Skills & Experience Required:
High school diploma required.
Associate’s or Bachelor’s degree preferred. Relevant work experience can be taken in lieu of a formal education.
2+ years of related sales experience in a similar role.
Excellent customer service mindset and superb communication skills (written, oral and electronic).
High level of attention to detail with a love for organizing.
Must be fluent in MS Office Suite, especially Word, Excel, and PowerPoint.