Skip to Main Content

Project Manager- Client Services

COMPANY Parsippany, NJ

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are a rapidly growing organization in the Parsippany, NJ area. We are seeking to hire a Project Manager to join our progressive team of professionals. The ideal candidate will be responsible for but not limited to the following responsibilities:

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Based on client requirements and Company capabilities, develops, and manages project timetables and plans

· Advise management of any delays and scheduling that they cannot achieve.

· Interprets client needs and builds technical specifications and ensures compliance with guidelines and factory capabilities

· Communicates and monitors milestones against the project timeline and identifies potential delays to all stakeholders including sales, client(s), and internal groups.

· Tracks and optimizes all aspects of development on new projects with customer, factory, and salesperson

o Prepare accurate pre-production letters, sales order worksheets and any other relevant paperwork

o Receive required approvals from customers to enter new orders

o Process all first time ordered SKUs

o Maintain daily communication with factories and customers during office hours with flexibility to be on-call to support a global manufacturing model (time zone)

o Complete and send sample requests to factories

o Submit artwork for approval by customer

o Maintain active project boxes

o Request drawings from Engineering

o Review samples prior to submitting to customers

o Submit samples for new projects to customers

o Pull samples from the sample lab

o Request pricing from factories and Purchasing Team

o Manage items within the AS400

o Tracking and maintaining reports on all open projects

· Participates in-person client meetings to provide updates and/or technical support for future and positively support the client relationship.

· Coordinate all quoting activities as needed.

· Works with sales representative to prepare corresponding sales materials related to new project development or project updates

· Troubleshoots and collaborates with stakeholders and internal partners to resolve client issues, minimize delays, and recommends solutions to the sales representative

· Tracks project progress and milestones in internal systems including Salesforce and other systems as required

· Leads open order report calls with clients if needed.

· Works with Customer Service Representatives on reporting and sampling needs

· Manage PO request to Purchasing and confirm Orders were sent to factory.

· Ensure Order Acknowledgements are sent within 48 hours to customers.

· Provide Tracking Reports through the portal or manually based on customer’s needs.

· Other responsibilities may be assigned

 

Turnkey projects/development duties include (employee will receive adequate and ongoing training related to procedure/processes):

· Develop bill of materials as needed.

· Coordinate approval of packaging as needed from Turnkey Suppliers.

· Track and maintain all product submissions.

· Perform / Coordinate monthly inventory reconciliations.

· Prepare formula marketing sheets as required.

· Develop and present presentations as needed.

 

Job Skills & Requirements

· Project management experience, maintaining timetables and coordinating stakeholders and internal groups

· Detailed oriented with excellent written and verbal communication skills

· Teamwork oriented by putting success of team above own interests

· Able to manage and positively influence difficult or emotional customer situations while responding promptly to customer needs

· Ability to provide an excellent client presence and exhibit a passion for cosmetics.

· Troubleshooting, gathers information skillfully and develops alternative solutions when needed

· Adapts to changes in the work environment while managing complex demands

· Able to deal with frequent change, delays, or unexpected events

· Ability to interpret and apply relevant federal regulations, technical specification requirements of customers, and assess factory capabilities

· Highly proficient in MS Office products with an emphasis on excel

· Travel required

· Bachelor’s Degree and 5+ years of experience in Project Management preferably in Consumer Products

 

 

 

 

 

COMPANY

Why Work Here?
Great place to work!

Great opportunities!

Address

Parsippany, NJ
USA

Industry

Business

View all jobs at COMPANY