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Project Manager- Client Services

COMPANY Parsippany, NJ

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are a rapidly growing organization in the Parsippany, NJ area. We are seeking to hire a Project Manager to join our progressive team of professionals. The ideal candidate will be responsible for but not limited to the following responsibilities:

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Based on client requirements and Company capabilities, develops, and manages project timetables and plans

· Advise management of any delays and scheduling that they cannot achieve.

· Interprets client needs and builds technical specifications and ensures compliance with guidelines and factory capabilities

· Communicates and monitors milestones against the project timeline and identifies potential delays to all stakeholders including sales, client(s), and internal groups.

· Tracks and optimizes all aspects of development on new projects with customer, factory, and salesperson

o Prepare accurate pre-production letters, sales order worksheets and any other relevant paperwork

o Receive required approvals from customers to enter new orders

o Process all first time ordered SKUs

o Maintain daily communication with factories and customers during office hours with flexibility to be on-call to support a global manufacturing model (time zone)

o Complete and send sample requests to factories

o Submit artwork for approval by customer

o Maintain active project boxes

o Request drawings from Engineering

o Review samples prior to submitting to customers

o Submit samples for new projects to customers

o Pull samples from the sample lab

o Request pricing from factories and Purchasing Team

o Manage items within the AS400

o Tracking and maintaining reports on all open projects

· Participates in-person client meetings to provide updates and/or technical support for future and positively support the client relationship.

· Coordinate all quoting activities as needed.

· Works with sales representative to prepare corresponding sales materials related to new project development or project updates

· Troubleshoots and collaborates with stakeholders and internal partners to resolve client issues, minimize delays, and recommends solutions to the sales representative

· Tracks project progress and milestones in internal systems including Salesforce and other systems as required

· Leads open order report calls with clients if needed.

· Works with Customer Service Representatives on reporting and sampling needs

· Manage PO request to Purchasing and confirm Orders were sent to factory.

· Ensure Order Acknowledgements are sent within 48 hours to customers.

· Provide Tracking Reports through the portal or manually based on customer’s needs.

· Other responsibilities may be assigned


Turnkey projects/development duties include (employee will receive adequate and ongoing training related to procedure/processes):

· Develop bill of materials as needed.

· Coordinate approval of packaging as needed from Turnkey Suppliers.

· Track and maintain all product submissions.

· Perform / Coordinate monthly inventory reconciliations.

· Prepare formula marketing sheets as required.

· Develop and present presentations as needed.


Job Skills & Requirements

· Project management experience, maintaining timetables and coordinating stakeholders and internal groups

· Detailed oriented with excellent written and verbal communication skills

· Teamwork oriented by putting success of team above own interests

· Able to manage and positively influence difficult or emotional customer situations while responding promptly to customer needs

· Ability to provide an excellent client presence and exhibit a passion for cosmetics.

· Troubleshooting, gathers information skillfully and develops alternative solutions when needed

· Adapts to changes in the work environment while managing complex demands

· Able to deal with frequent change, delays, or unexpected events

· Ability to interpret and apply relevant federal regulations, technical specification requirements of customers, and assess factory capabilities

· Highly proficient in MS Office products with an emphasis on excel

· Travel required

· Bachelor’s Degree and 5+ years of experience in Project Management preferably in Consumer Products







Why Work Here?
Great place to work!

Great opportunities!


Parsippany, NJ



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