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Customer Service Representative

COLE ROBERTSON Farmers Insurance Agency
Junction City, KS
  • Expired: June 21, 2021. Applications are no longer accepted.

Our office is quickly growing and we need someone who we can train to fit in our office puzzle The position offered is full time . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in . No prior experience is necessary Apply for the position today by completing the form and completing the assessment.

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Salary Range: $30000.00 - $40000.00 per year Benefits Health, Dental, and Vision Compensation Base Salary with Commissions Bonus Opportunities 16 Days Paid Time Off (PTO) Weekends Off Holidays Off Hands On Training Insurance Licensing Assistance Program Responsibilities Process customer policy change requests. Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Answer incoming phone calls Schedule appointments for sales staff to meet prospective customers. Responds to all inquiries, cancellation requests, and sales requests within specified timeframe. Handle all incoming claim calls from customers.

Complete Evidence of Insurance requests. Take premium payments from customers. Requirements Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

A Insurance license is preferred but we can assist you in obtaining a license

COLE ROBERTSON Farmers Insurance Agency


Junction City, KS
66441 USA



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