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Client Service Specialist


  • Salary $32,000 to $38,000 Annually
  • Benefits Offered Medical, Life Insurance, 401k, Dental
  • Employment Type Full-Time


We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Our NO LAYOFF policy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements.

Essential Duties and Responsibilities:

  • You will be in direct contact with clients– processing orders, resolving any issues, request for assistance

  • Ability to respond promptly to client questions and concerns

  • Helping clients to use Cogency's proprietary applications (training provided)

  • Guiding clients through the process of working with state and local public offices

  • Working with public offices and commercial agents on the client's behalf

  • Reviewing legal documentation –attention to detail is a must.

  • Multi-tasking effectively

  • Excellent customer service skills

  • Proficient in Microsoft Office programs ( especially Word, Excel, and Outlook software)

  • Team player

  • Great written and verbal communication

  • Bachelor’s degree

  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

*Compensation based on experience related to the position.

*Only applicants with resumes attached will be reviewed so don't forget to add yours!


Why Work Here?

Awesome CEO, Great Benefits and Fun Work Environment!

COGENCY GLOBAL INC. is a professional registered agent company that provides nationwide and international corporate, secured transactions, business license, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, COGENCY GLOBAL is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, COGENCY GLOBAL has become a global resource for its customers.


194 Washington Avenue, STE. 310, Albany, NY 12210
Troy, NY


Posted: over a month ago