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Service Technician

CNE Direct, Inc.
Blacklick, OH
  • Posted: over a month ago
  • Other
Job Description

CNE provides comprehensive IT asset management services for organizations and corporations. In this business line, we provide value-added services including logistics management, equipment refurbishment, data erasure, product re-marketing, sales, revenue sharing and reporting for our clients. We are headquartered in Peabody, MA with business operations around the world, including Asia, India, Europe and Latin America.

CNE Direct, Inc. is also engaged in the business of wholesale distribution of technology equipment including computers, computer components and peripherals, networking and telecommunications hardware and other electronic products. We obtain supply on consignment and through direct purchase from end users, large manufacturers (OEM’s) and distributers who find themselves with excess inventory. We re-sell those products to end users, other OEM’s, distributers, resellers, and brokers worldwide.

Position Summary: This role will require the Service Technician to sort, inventory, data wipe, test, repair and prepare for shipment several types of computer equipment (Assets) including desktops, laptops, servers, switches, and related internal components.

Essential Duties and Responsibilities will include but not be limited to:

  • Sort incoming Assets into groups determined by machine type and manufacturer.
  • Capture make, model and serial number of all Assets in CNE’s asset tracking software.
  • Evaluate Assets and record any damage.
  • Capture Assets specifications using a software solution.
  • Data Wipe hard drives in Assets using a software solution.
  • Troubleshoot Assets booting errors and update BIOS as needed.
  • Perform part swapping and light repair.
  • Attend company provided technical training.
  • Maintain accurate and detailed testing records.
  • Review data handling requirements for each PO received.
  • Ensure requirements are adhered to.
  • Remove any company identifiers or asset tags from all received Assets.
  • Work with the Operations Lead Technician to maintain properly functioning test equipment.
  • Monitor software license usage and report to Management when the available licenses are less than 100.
  • Quarantine non-conforming product and report it to Management.
  • Assist other areas of the manufacturing operations on an as needed basis.
  • Update knowledge and skills to keep up with rapid advancements in computer technology.
  • Other special projects as requested by Management.

Qualifications and Work Experience:

  • High School diploma or GED equivalency is required.
  • Manufacturing and/or production experience a plus.
  • Must meet the physical requirements including, but not limited to lifting, walking, standing, sitting, climbing stairs.
  • Minimum 1 years of experience from a similar position. For example: Computer Hardware Technician

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CNE Direct, Inc.


Blacklick, OH
43004 USA



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