Skip to Main Content
← Back to Jobs

HVAC Service Manager

CMS/Nextech Melbourne, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

CMS Nextech is searching for an experienced HVAC Service Manager to join a fun, competitive, and goal orientated team! This candidate will need to be tech savvy, customer centric, results driven, and have previous HVAC field knowledge. In this role, they will be responsible for managing HVAC technicians and administrative staff, following up with clients, and preparing proposals. If you are a person that has previous HVAC technical experience, is an effective communicator, and can lead a team to success - this may be the perfect fit!

Essential Duties and Responsibilities:

  • Delivery of all company goals and metrics
  • Complete Dispatcher on-boarding
  • Evaluate and perform annual reviews with Operations Manager
  • Review company reports and share with team
  • Communicate needs to field teams
  • Recruiting and development of administration team
  • Escalation point for callbacks
  • Successfully promote company’s image, appearance, and reputation
  • Manage customer relationships for assigned area
  • Maintain and communicate weekly activity schedule
  • Ensure efficient and well-planned scheduling of all calls
  • Ensure area meets or exceeds customer and company SLA requirements
  • Manage dispatchers and ensure company systems and procedures are followed
  • Bottom line accountability for assigned divisions
  • Manage labor and material costs
  • Support the development of technicians
  • Excellent interpersonal and communication skills, both written and oral
  • Deliver high level of customer service on a consistent basis

Required Knowledge, Skills, and Abilities:

  • Minimum 5 years of HVAC field technical experience or equivalent business experience
  • Technical knowledge necessary to provide value to our technicians and customers
  • Extremely high level of urgency to resolve problems
  • High level of computer skills
  • Ability to build rapport with clients
  • Proven track record in prior role
  • Level personality with a drive for success
  • Ability to focus on desired results
  • Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines
  • Ability to adapt to very fast-paced environment and deadlines
  • Strong attention to detail

Physical requirements:

  • Able to operate a computer and other office productivity machinery, such as a copy machine, telephone and computer printer.
  • Able to sit at a computer for up to 8 hours
Company Description
CMS/Nextech is a world-class commercial HVAC/R service provider. We have 16 operational locations and are operating and providing services in every state throughout the United States. We are always looking to hire technicians. Check out our company website for other job opportunities!

CMS/Nextech

Why Work Here?

CMS/Nextech is privately owned and started over 20 years ago with one truck and has since become the largest nationwide HVAC/R contractor.

CMS/Nextech is a world-class commercial HVAC/R service provider. We have 16 operational locations and are operating and providing services in every state throughout the United States. We are always looking to hire technicians. Check out our company website for other job opportunities!

Address

1045 S John Rodes Blvd
Melbourne, FL
32904 USA

Website