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Crisis Outreach Worker - Elgin - Part-Time

CMHA Thames Valley Addiction and Mental Health Services
Saint Thomas, ON
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Crisis Outreach Worker

Crisis Outreach Worker (OPSEU, Elgin)

Part-Time, Permanent 

Multi-Site Accountability; Elgin County Catchment Area 

- Application Deadline: February 9, 2023 -

We believe that compassionate, genuine and thoughtful care can instill hope in individuals experiencing an addiction and/or mental health crisis in our community.

As a member of our Elgin Crisis team you will have the opportunity to support clients both face-to-face and over the phone to feel a sense of connection, empowerment and safety in the face of many of life’s challenges. Our Elgin Crisis team is dedicated to providing holistic and empathetic support for all the clients we support.

Consider revitalizing your career and making a difference in your community by joining our team!

Successful candidates must have a Police Vulnerable Sector Check (PVSC) completed within the last six months. In order to avoid delays in beginning a position, interested applicants who are in need of a PVSC are encouraged to apply for one as soon as possible.


  • What you'll be making - $29.86 per hour with applicable hourly premiums
  • When you'll work - 21 hours over a two week period; Hours may vary, days/afternoons/evenings/nights; weekdays and weekends.
  • Your pension plan –  Eligible for immediate enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
  • PSLRTA Notice - This posting characterizes this position as currently unionized under the Elgin Collective Agreement. However, please be aware that the organization on September 29, 2022, a vote was held as a result of an application by the Organization under the Public Sector Labour Relations Transition Act. The result was that employees voted to award OPSEU bargaining rights for all employees. Until such time as a new collective agreement is finalized, current terms and conditions of employment and existing, applicable collective agreements, if any, will remain in force and effect.


  • Provide mobile, telephone, and walk-in crisis intervention and addiction and mental health support
  • Provide clinical assessments, direct assistant/support, crisis intervention and stabilization, advocacy, and appropriate community linkages to clients accessing services
  • Complete intake assessments for crisis
  • Liaise with hospital staff and facilitate service planning for discharge from hospital to community
  • Follow program support guidelines, working collaboratively to develop and implement individualized client care plans


Vaccination Requirements

CMHA Thames Valley Addiction & Mental Health Services requires that all staff members be fully vaccinated against COVID-19, with the rare exemption of those individuals who cannot be vaccinated due to approved exemptions (medical reasons or religious grounds as recognized in the Ontario Human Rights Code). Proof of full vaccination or approval of exemption will be required; further details will be provided to those candidates moving forward in the recruitment process. 

Police Vulnerable Sector Check

Successful candidates must have a Police Vulnerable Sector Check (PVSC) completed within the last six months. In order to avoid delays in beginning a position, interested applicants who are in need of a PVSC are encouraged to apply for one as soon as possible.

We require the following qualifications:

  • University degree, preferably in the area of social work, psychology, nursing, or occupational therapy
  • Demonstrated knowledge and skill in clinical assessment and treatment, crisis intervention and support, relapse prevention, and client advocacy
  • Broad knowledge of, and practice in, evidence-based treatment approaches to working with individuals with serious mental illness and addictions
  • Competence in relevant computer applications, particularly Microsoft Word and Outlook
  • Valid Class G or equivalent Ontario Drivers Licence without restrictions, ready access to a reliable individual means of transportation for business use including transportation of clients, and appropriate insurance coverage for said use of vehicle
  • Current, clear Police Vulnerable Sector Check (PVSC)
  • Demonstrated ability to attend work regularly

We prefer the following qualifications:

  • Registration with a college or professional body associated with their discipline; employment experience in the mental health field;
  • Employment experience in a mental health crisis support program; and knowledge of the criminal justice system and/or addictions services sector. 
  • Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada


INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their or email address.

Get your application in by – February 9, 2023:

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team. 

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact  

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CMHA Thames Valley Addiction and Mental Health Services


Saint Thomas, ON