Customer Care Agent

About us:

CMC has recently opened in New Jersey in order to provide a better service for our clients in the area. We are passionate about generating new customers for our clients and are therefore looking to attract the best Customer Service, Sales and Promotion Assistants possible. Our personal face-to-face approach allows us to meet with potential customers directly.

About the position:

At CMC we work with award winning clients in the telecommunications field. We currently have an immediate vacancy far a talented and drive customer care agent. You must be passionate about customer services and enjoy the challenges of a fast growing and constantly evolving work environment. We are looking for an individual that prides themselves in always putting the customer first.

Duties:

· Mapping all customer touch points

· Working alongside the production team to help provide brand awareness

· Ensuring complete customer satisfaction

Job requirements:

· Previous customer service experience is a plus

· Excellent customer focus and customer care skills

· Good communication skills

· Attention to detail

· Organizational skills