Senior HR Operations Specialist

• Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Supports organization staff by establishing a recruiting and interviewing program; counseling managers on candidate selection.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Manages a pay plan by conducting periodic pay surveys.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counseling employees and supervisors.
• Implements employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; and designing and conducting educational programs on benefit programs.
• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations and maintaining records.
• Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Retains historical human resource records by designing a filing and retrieval system and keeping past and current records.
• Cultivates professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Completes human resource operational requirements by scheduling and assigning employees and following up on work results.
• Manages human resource staff by recruiting, selecting, orienting, and training employees.
• Contributes to team deliverables by accomplishing related results as needed.

Education, Experience, and Licensing Requirements:

• Bachelor’s degree or similar work experience
• 5+ years of experience in progressively responsible human resource roles
• Exceptional communication skills, writing skills, interpersonal skills
• Adept to problem-solving and conflict resolution
• Ability to easily scale with a growing and changing organization