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Luxury Sales Associate

CJ Charles Jewelers La Jolla ,CA
  • Posted: 27 days ago
  • Full-Time
  • Benefits: medical
Job Description

 

KEY RESPONSIBILITIES

 Sales Achievement:

•       Consistently achieve and/or exceed the monthly sales targets.

•       Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales client

•       Adapt approach according to the client needs and motivations • Negotiate and handle objections with ease

•       Assist and support after sales service.

•       Remain current on industry news and competitors

 

Client Relationship Management:

•       Cultivate new and existing client relationships through exceptional service, partnering with Management to develop a plan for their clients and prospects

•       Consistently and accurately capture client data for follow-up and relationship building effectively

•       Appropriately resolve client issues/concerns and escalate as needed to Management

•       Client networking events

Daily Operations:

•       Understand and comply with all security and operational policies and procedures of CJ Charles Jewelers

•       Assist with daily set-up and breakdown of the boutique

•       Assist in the merchandising and daily maintenance of displays and back-stock

•       Actively participate in inventories

•       Assist with special projects (i.e. price changes, supporting back office responsibilities, shipping/receiving, inventory, etc.)

KEY SKILLS Education:

•       College degree preferred

•       GIA courses

Required Experience:

•       2 to 5 years of previous experience in luxury retail, service or hospitality environment

•       General knowledge of jewelry & watches

Technical Skills:

•       Ability to work in a fast-paced retail store environment

•       Computer and internet Savvy

•       MS Office experience required

Personal Skills/Abilities:

•       Additional language skills are a plus

•       Excellent interpersonal and communication skills are required

•       Strong understanding of Customer Service needs

•       Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision

 

Being an Ambassador of CJ Charles Jewelers:

•       Uphold CJ Charles image by maintaining professional demeanor at all times

•       Self-Starter with Team-Player approach

•       Must be available to work retail hours including weekends/nights and to travel for trainings, client events, conferences…

Company Description
CJ Charles Jewelers is a premier jewelry and fine watch retailer established since 1986 in La Jolla, California. As an exceptional authorized retailer, CJ Charles Jewelers carries some of the most prestigious brands in the world: Panerai, Cartier, A. Lange & Söhne, Vacheron Constantin, Jaeger-LeCoultre, IWC, Montblanc, and Bvlgari. Our world class jeweler creates exquisite one of a kind masterpieces on site.

CJ Charles Jewelers

Why Work Here?

CJ Charles Jewelers is a great local company which gives back to many San Diego based charities and organizations.

CJ Charles Jewelers is a premier jewelry and fine watch retailer established since 1986 in La Jolla, California. As an exceptional authorized retailer, CJ Charles Jewelers carries some of the most prestigious brands in the world: Panerai, Cartier, A. Lange & Söhne, Vacheron Constantin, Jaeger-LeCoultre, IWC, Montblanc, and Bvlgari. Our world class jeweler creates exquisite one of a kind masterpieces on site.

Address

La Jolla, CA
USA

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