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Mid-level Claims Data Analyst

CIBA Insurance Services
San Francisco, CA
  • Posted: over a month ago
  • Full-Time
Job Description

Established in 1993, CIBA Insurance Services offers a unique insurance program that has become the benchmark for providing commercial property owners and managers with broad commercial coverage for property and liability risk protection. We are dedicated to providing our customers with unsurpassed service in underwriting, claims management, risk management, and providing innovative solutions to complex insurance needs.

We are currently looking for a Mid-level Claims Data Analyst to join our team. The Data Analyst will have a passion for numbers, an exceptional eye for detail, expertise in manipulating large data sets, and a solid understanding of popular data analysis tools. This person will work closely with the Claims, Operations, and Management teams and will optimize across all facets of our claims business. This collaborative role will query data from multiple databases, perform a wide range of formal and ad hoc analyses, and look for ways to improve existing processes to deliver better insights to our stakeholders.


$90,000 - $130,000 DOE

Job Responsibilities

  • Design and implement complex insurance database models to generate meaningful statistics and reports, including fixing coding errors and other data-related problems
  • Develop and maintain internal processes and procedures to monitor KPI's, data integrity and work with development teams on quality control procedures
  • Collaborate across multiple teams to understand complex data and determine reporting requirements
  • Collaborate with programmers, engineers, and organizational leaders to identify opportunities for process improvements, recommend system modifications, and develop policies for data governance
  • Prepare reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data
  • Improve and streamline existing reports to work with new database structures and cloud environments
  • Create scheduled reports, daily, weekly, monthly, and annually
  • Use statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts
  • Analyze and develops algorithms using SSRS, RDL, MSSQL, and MS Excel; Prepare reports, graphs, and charts based on research and analysis
  • Create appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary
  • Write and maintain use case documents for business requirements


  • BA/BS in Computer Science, Math, Economics, Statistics, or other quantitative fields
  • 2+ years of work experience doing quantitative analysis in the insurance, banking, or finance industries
  • Understanding of common statistical methods and applications (A/B testing, probability, regression)
  • Advanced experience pulling large and complex data using SQL
  • Experience with a data visualization tool (e.g. SSRS)
  • Experience in MS Office Suite, especially Excel
  • Aptitude for working with a diverse set of stakeholders and managing priorities
  • Experience with building dashboards and reports in visualization tools
  • Excellent verbal and written communication skills
  • Self-motivated, detail-oriented, learn autonomously, and highly organized

Preferred Qualifications

  • Degree in Computer Science, Data Science, Business Analytics, Statistics, Applied Math, Economics, or related quantitative fields preferred
  • Experience working in the insurance claims industry
  • Ability to approach problems creatively and build structures out of ambiguous requests

Company Benefits:

  • Medical, Dental, Vision
  • Employer-paid Life Insurance
  • 401K, including Employer contributions
  • Paid Meal Breaks
  • Paid Time Off
  • Bereavement Leave
  • Training, Licensing, and Tuition Reimbursement Programs
  • Work From Home or Hybrid Environment
  • Job Flexibility
  • Positive, Team Culture
  • Employee Referral Program
  • Company-wide Employee Recognition Program
  • Various employee events throughout the year

If hired, you will be required to be fully vaccinated for COVID-19 or present a qualified medical or religious exemption. Proof of vaccination or exemption forms will be requested with an offer letter and must be provided by the hire date.

CIBA Insurance Services


San Francisco, CA
94131 USA



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