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IT Support Technician

CI-Group
Lebanon, NJ
  • Expired: October 28, 2022. Applications are no longer accepted.
Job Description
A little about us...

CI-Group is a marketing solutions company that helps our clients build their brands, launch their products and connect with their customers. Located in Whitehouse, NJ, our company has more than 60 employees, with services that include Advertising, Promotions, Event Marketing, Direct Marketing, Digital Printing and Warehousing & Fulfillment. We've been in business for nearly 30 years, and are proud to have an impressive list of household name clients from the entertainment, finance, healthcare and luxury brands industries, among others.

This is a hands-on position supporting users in a fast paced and demanding work environment. You will report directly to the Director of Information Technology.

RESPONSIBILITIES FOR THIS POSITION
  • Provide Tier 1 User Support ranging from network, desktop, software, remote access, etc support and troubleshooting (30%)
  • Provide assistance and training on multiple Software and SAAS platforms utilized by the company (30%)
  • Provide provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure (20%)
  • Monitor and Update in-house servers (10%)
  • Manage Active directory in a mid to large sized network environment. Proactive support and review of various network devices (5%)
  • Review and interpret application and security logs. (5%)


Experience and Skills
IS THIS YOU?
  • You are highly organized - It is an absolute must for this position
  • You have a degree or technical certification
  • 2-3 years relevant experience
  • You are able to work independently as well as in a team environment
  • Possess strong communication skills
  • You demonstrate the ability to handle multiple tasks with little to no forewarning
  • You demonstrate the ability to react quickly, and perform exceptionally during critical/catastrophic events
  • Requires at least 4 days per week in office


Job Benefits
WHAT YOU'LL RECEIVE IN RETURN
  • Health and dental insurance
  • Flexible spending account
  • 401k

You'll also work with a motivated, seasoned and supportive group of professionals, eager to work with you. This is an excellent opportunity to work for a growing agency!

CI-Group

Address

Lebanon, NJ
08833 USA

Industry

Technology