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Customer Service Representative

CHS Hamilton, MI
  • Expired: over a month ago. Applications are no longer accepted.

CHS has an exciting opportunity for a Customer Service Representative to partner with our Feed and Grain sales department, providing excellent customer service to our customers. You must be customer focused and work independently within a team atmosphere. You must be detail oriented with excellent communication skills, both verbal and written, and value a safe work place.
You will:

  • Provide customer service and support on scaling inbound and outbound products.
  • Assist customers with information on products, programs, and order status.
  • Provide customer support regarding invoicing, disputes, investigations and invoicing corrections.
  • Process invoices and sales transactions and resolve any issues with billing and/or vendors.
  • Manage contract fulfillment and provide customers with release numbers.
  • Enter customer contract information and OPI inventory orders.
  • Enter product/ingredient receivers with landed cost on shipments.
  • Close contracts upon expiration date or extend per sales and supply.
  • Invoice direct product shipments, plus landed cost on inbound and outbound shipments.
  • Support truck scheduling as needed.
  • Adhere to and support grain receiving, grading, contracting and pricing policies in dealing with customers.
  • Assist with scale duties, including invoicing.
  • Order office supplies through approved vendor.
  • Support the Commodities and Feed businesses as needed on projects and events.
  • Learn the facets of Grain software including but not limited to creating contracts, invoicing contracts, finalizing grain settlements and completing inventory transfers.
  • Acquire a thorough understanding of formulation changes so feed tags can be updated for product shipments.
  • Gain an understanding of pricing structure on bids to support pricing coverage as needed.
  • Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.


Basic Qualifications: (required)

  • Associate’s degree in accounting, business, or related field
  • One-plus years of customer service experience to include account management and data entry
  • Proficient in MS Office (Excel, Word, Outlook)
  • Must be able to sit, stand, bend, kneel, and lift up to 20 pounds
  • Must pass pre-employment drug screen


Preferred Qualifications: (desired)

  • Bookkeeping or Customer Service experience
  • Accounting experience

For more information and to apply, please go to www.chsinc.com/careers and search for Job #17890BR.

CHS

Why Work Here?

Fortune 100 company with local presence, great people and benefits, and opportunities for growth.

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States. Diversified in energy, grains and foods, CHS is committed to helping its customers, farmer-owners and other stakeholders grow their businesses through its domestic and global operations. CHS supplies energy, crop nutrients, grain marketing services, animal feed, food and food ingredients, along with insurance, financial and risk management services. The company operates petroleum refineries/pipelines and manufactures, markets and distributes Cenex® brand refined fuels, lubricants, propane and renewable energy products. CHS is an Equal Opportunity, Affirmative Action, Minority, Female, Veteran, Disability, Gender Identity, Sexual Orientation employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Address

4670 E. Washington Street, Hamilton, MI 49419
Hamilton, MI
USA