Mon-Fridays 9:00am – 6:00pm or 11:00am – 8:00pm. Occasional Saturdays 9am-1pm
Job Title: Appointment Setting Representative - Phone Engagement
Summary: As the Appointment Setting Representative it is your responsibility to call prospective students and set up future appointments for admission representatives. Your performance will be based on the number of outbound dials and numbers of appointments set on a regular basis. In addition, you are required to perform all the responsibilities and job related duties as described below:
Essential Duties and Responsibilities:
- Make outbound calls and encourage perspective students to set up an appointment with an Admissions Advisor to discuss their academic needs
- Use documented scripts as documented to set appointments, overcome objections and respond to rebuttals
- Follow all existing and new procedures to ensure appointment setting goals are met and exceeded
- Other duties as assigned.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.