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Customer Service Representative

CHANTAL ORTIZ MEZA-Farmers Insurance Agency
Elgin, IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description


Our Customer Service Representatives will be responsible for providing customer service to our current clients. Processing policy change requests, maintaining knowledge of our products, and answering any questions our clients may have.


  • Life insurance
  • Retirement account
  • Paid Training
  • Holiday Days off
  • In-house advance growth


Our compensation plan is unmatched in the marketplace and truly allows our team members to make an incredible income. We are constantly searching for new leaders within our company. All of our team members have a duty to better themselves, and everyone has an opportunity to advance within our organization.


  • Answering calls by 3rd ring
  • Processing customers policy changes in timely manner
  • Cross-selling
  • Asking for referrals and google reviews
  • Following up on all client claims
  • Set appointments for Agency Producers
  • FFR Farmers Friendly Reviews on renewals


  • Trustworthy and Reliable
  • Great communication skills via phone, text, email, in person
  • Multi-tasker
  • Motivated and driven
  • Great at problem solving

CHANTAL ORTIZ MEZA-Farmers Insurance Agency


Elgin, IL
60120 USA