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Field Service Representative (JBC-P)

CGI Technologies and Solutions, Inc. Fort Stewart, GA

**Field Service Representative (JBC-P)** **Share this** Find similar career opportunities **Field Service Representative (JBC-P)** **Category:** Infrastructure/Cloud **City:** Fort Stewart, Georgia, United States **Position ID:** J1218-0658 **Employment Type:** Full Time **Meet our professionals** **CGI: A place to build an IT career** **Position Description:** Government Secure Solutions - CGI (GSSC), a wholly owned proxy company of CGI Federal, is seeking a JBC-P Field Service Representative (SENIOR/LEAD). JBC-P is the next iteration of FBCB2 and utilizes many different networking technologies such as IP radio, satellite, and LAN/WAN. The Joint Battle Command-Platform (JBC-P) Field Service Representative Senior Lead level candidate will support the Warfighter worldwide for garrison, exercise, combat operations and contingencies. The Field Service Representative shall support pre-deployment exercises with field software sustainment, over the shoulder technical assistance, providing on-site diagnostic and corrective actions, and capturing and reporting requirements. **Your future duties and responsibilities:** Subject Matter Expert on all FBCB2 (EPLRS & BFT). Provides Commanders and Staff recommendations on how to best leverage FBCB2 systems to meet their operational needs Attend C6/G6/S6 Shift change briefing, and participate C6/G6/S6 conference calls to identify issues with FBCB2/BFT system outlying sites. Mentoring and advanced technical training for 25Us, 74B and 94B on capabilities, fault isolation and repair procedures Assist S6/S4/SSA on replacement LRUs and or entire platform replacement procedures. Works in concert with SSA and CECOM LARS to ensure faulty LRUs are processed and replaced thru the standard army supply system. Provide technical assistance and mentoring of 25Us for de-install and install of system from like platform to like platform. Assists the S4/G4/PBO during Fielding of new equipment. Ensures all FBCB2 (EPLRS & BFT) equipment is operational and properly accounted for Assistance on developing SOPs for maintaining and tracking replacement parts, cables and equipment turned in for repair. Provides advanced technical training to ensure fault verification Knows status of all FBCB2 systems and works with unit thru S-4 / G-4 to ensure parts are validated on order to rectify deficiencies. Provide training/troubleshoot of UPPER TI platforms (AIC/IV4TIMS) and be able to explain role functionality/effect on FBCB2 network Provide input on CSMA Server placement. Maintain Master hard drive, when new software is fielded, check hard drive to ensure all maps are loaded that your unit require, before mass hard drive burn. Ensure all hard drives are properly labeled before issuing Ensure that all MT 2011's are properly reported when installed and gain access to the BFT network. **Required qualifications to be successful in this role:** 5 years' directly related experience Be a pro-active, energetic, assertive individual that can work well as part of a team. Individual must also be a self-starter with the ability to function autonomously, in sometimes austere locations, with little or no direct supervision. Must a US Citizen, possess a SECRET security clearance, be worldwide deployable, have a valid US Driver's License and be able to obtain a valid passport within 30 days of employment. Must be able to clearly and accurately communicate (both verbally and in writing) complex thoughts and ideas. Must be proficient in use of the Microsoft Office suite applications (Word, Excel, PowerPoint, Access, Outlook, and Internet Explorer) used for administrative reporting, training product generation and daily correspondence. Must be comfortable interacting with and mentoring to all military ranks from the newest soldier to the experienced leader and have the ability to instruct one-on-one or in large/small group classroom environment. Candidates must possess a thorough knowledge of the JBC-P and BFT systems as well as other ABCS Systems to include: EPLRS, SINCGARS, ASIP, JCR, etc. Must have experience in system troubleshooting, fault analysis of the applicable systems Other Skills Preferred: Familiar with Network and System Integration High School Diploma \#clearedcareers **Skills:** + Communication (Oral/Written) + Detail-oriented + Systems Analysis **What you can expect from us:** **Build your career with us.** It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI at www.cgi.com . No unsolicited agency referrals please. CGI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned** . We make it easy to translate military experience and skills! Click here at https://cgi-veterans.jobs/ to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

CGI Technologies and Solutions, Inc.

Address

Fort Stewart, GA
31315 USA
Posted on: January 15, 2019