Project Management & Application Support Analyst

Project Management & Application Support Analyst
Contract-to-hire opportunity | Great Benefits! | No sponsorship offered

About the Company and Opportunity:

• Founded in 1989, this company leads the market in creating customized integrative healthcare solutions for health plans.
• In the role of Project Management Application Support Analyst will perform a variety of functions to ensure that all applications run smoothly, projects are on schedule, and that all customer inquiries are appropriately addressed.
• Position reports directly to the CTO
• Great Benefits including 100% employee coverage, IRA, and more. Plus Healthy Snacks Provided
• If you are looking to be in a high-growth, fast-paced environment with an innovative company, this could be the opportunity for you!

Overview of the Project Management Application Support Analyst role:

• Responsible for project management tasks and assists in interdepartmental projects
• Creation of scope documents
• Responsible for implementing business processes
• Identify opportunities for process improvement and contribute to departmental initiatives
• Responsible for improving and documenting the technical processes around application support
• Ensure the performance of daily health checks of the applications, scripts, and infrastructure
• Responsible for monitoring and responding to open tickets submitted through an incident
  management system
• Serve as back-up for specific tasks within the IT department as directed

Project Management Application Support Analyst Qualifications:

• Bachelor’s Degree in Computer Science or in a related technical or business area
• 3 year(s) of experience working in an applications production support/application development environment
• Prior Project Management (PM) expereince, knowledge of PM methodologies, and scope document creation
• Must have basic knowledge of SQL
• Knowledge of multiple systems, as well as an in-depth understanding of the functionality for these systems to troubleshoot and resolve application or infrastructure issues
  • SharePoint and/or Dynamics expereince a plus
• Prior production support, implementation and system management experience

Timing is everything. Whether you are aggressively in a job search or simply passive for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement for accounting and finance professionals. Many of our positions are not posted on the internet. Please contact me for more information about this role as well as other opportunities.