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Worksheet Technical Support Agent

CDK Niceville, FL
  • Expired: May 10, 2019. Applications are no longer accepted.

Accelerate Your Career

Drive global technology

 

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.   CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.   

 

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

 

From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.  

As a worksheet agent you are expected to have strong time management and organizational skills to help with your daily task while handling ticketed request. A willingness to learn is the key to success in the worksheet department, coding languages are constantly evolving and more efficient ways are discovered frequently. You will be expected to work on projects solo but often at times as a team when needed on more complex projects. As a department we set up future installs before they come on board with us, trainer tickets as installing or follow up stores, as well as customer build/edit request sent in. For all the ticketed request primary responsibilities include building and modifying simple, customer-facing XHTML web-pages.

- HTML / CSS Knowledge required (Javascript / JQery knowledge is a plus)
- Trouble-shooting skills
- Ability to remember processes and regulations
- Basic Image Software knowledge (clean up/create images i.e. Paint, Paint.net, ect.)
- Strong Time Management Skills
- Great Organization Skills
- Ability to follow instructions

 

CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.