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Customer Service Representative

CCowles & Company North Haven ,CT
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Cowles Operating Company

Cowles Products a division of Cowles Operating Company in North Haven, CT has an immediate opening for an entry level Customer Service Representative.

Summary: Under the supervision of the General Manager, this non-exempt employee is responsible for Customer Service duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

· Responsible for direct customer contact, by phone, fax, mail or electronic mail in all areas relating to inquiries, order entry and status, pricing, product availability, scheduling, delivery dates, packaging, shipping, and responding to customer questions.

  • Process warranty transactions.
  • Inform customers of current promotions and specials.
  • Maintain sales records including invoices, credit information and shipping records.
  • May work with inventory control, production and shipping personnel to confirm delivery dates or track missing/delayed shipments.
  • Consult with outside sales representatives/managers on customers behalf.
  • Must be able to communicate effectively with customers, outside salespersons and company personnel.
  • AS400 experience helpful.
  • Must be proficient in the use of Microsoft Office (Excel, Word) and Internet Access.
  • Maintain equipment and work area in a clean and orderly condition.
  • Follow prescribed safety rules and regulations.
  • Perform other similar or related duties as required or directed.

Compensation

We offer a competitive salary with an excellent benefit package, including medical, dental, vision, vacation, paid holidays, life insurance, matching 401(k), and more.

Please submit your resume by email to personnel@ccowles.com or send to C. Cowles & Company, Attention Human Resources, 126 Bailey Road, North Haven, CT 06473 or fax 1-203-764-1713.

C.Cowles & Company is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Company Description
C. Cowles & Company was founded in New Haven, Connecticut over 175 years ago. The company has evolved from a manufacturer of lanterns for horse drawn carriages to a world-class, precision metal stamping company, producing components for U.S. and Japanese automakers.

Today, with 3 operating divisions, C. Cowles manufactures boiler controls as well as burners, controls and ignitors for the heating industry. With a constant focus on product development and improved manufacturing methods, C. Cowles and its divisions maintain leadership roles in the industries they serve.

C. Cowles & Company Divisions:

Carlin Combustion Technology, Inc.

Burners, Controls and Ignitors for the Heating Industry
Visit www.carlincombustion.com

Hydrolevel Company

Liquid Level Controls for Boilers
Visit www.hydrolevel.com

Cowles Products Company

Trim Products for the Automotive Market
Visit www.cowlesproducts.com

Phillips/Moldex Company

Plastic Injection Molding
Visit www.phillips-moldex.com

CCowles & Company

Why Work Here?

Great company and benefits!

C. Cowles & Company was founded in New Haven, Connecticut over 175 years ago. The company has evolved from a manufacturer of lanterns for horse drawn carriages to a world-class, precision metal stamping company, producing components for U.S. and Japanese automakers. Today, with 3 operating divisions, C. Cowles manufactures boiler controls as well as burners, controls and ignitors for the heating industry. With a constant focus on product development and improved manufacturing methods, C. Cowles and its divisions maintain leadership roles in the industries they serve. C. Cowles & Company Divisions: Carlin Combustion Technology, Inc. Burners, Controls and Ignitors for the Heating Industry Visit www.carlincombustion.com Hydrolevel Company Liquid Level Controls for Boilers Visit www.hydrolevel.com Cowles Products Company Trim Products for the Automotive Market Visit www.cowlesproducts.com Phillips/Moldex Company Plastic Injection Molding Visit www.phillips-moldex.com

Address

North Haven, CT
USA

Website