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Housekeeping Supervisor - Port A Hotel

CCMS Inc. Port Aransas, TX
  • Posted: 25 days ago
  • $11 to $13 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, Dental

Alister Square Inn is currently seeking dedicated, flexible and service orientated individuals to fill the following position: Housekeeping Supervisor

Job Description

· Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.

· Promote teamwork and employee morale. Treat people with respect.

· Supervise Housekeeping staff including Housekeeping Attendants/Laundry Attendants. Complete schedule and ensure that all employees are following their schedule.

· Assign specific duties to staff for efficient operation of Housekeeping.

· Oversee department in all aspects and report to General Manager.

· Ensure that all employees have proper supplies, equipment and uniform including nametag, gloves and goggles.

· Capable of operating all equipment in the Housekeeping department.

· Assist in training new employees and review performance.

· Assist in interviewing new perspective Housekeeping employees for the department.

· Resolve routine employee issues as needed and bring issues to the attention of the General Manager as necessary.

· Train employees on OSHA compliance (safety, chemicals, machinery). Identify employees engaging in unsafe behaviors and retrain them appropriately.

· Follow proper use of approved chemicals and accurately label chemical containers. Always use gloves when handling chemicals. (OSHA)

· Complete accident report and refer to general manager. Take steps to prevent future accidents. Follow accident procedure by Alister accident policy.

· Practice safety standards at all times and keep property safe for guest and fellow employees. Use wet floor signs as required. Use personal protective equipment. (OSHA)

· Represent department at staff meetings two times a month.

· Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment-free work environment.

· Respond to all pages and radio calls immediately.

· Maintain knowledge of property, staff, services, service hours of operation and property surrounding (i.e. attractions, restaurants).

· Communicate properly and effectively with the guest, employees and managers and condo owners.

· Respond to guest complaints. Notify General Manager of guest complaints.

· Communicate and enforce the property’s policies and procedures.

· Ensure cleanliness and organization of linen room, laundry area, lost and found, storage rooms, employee break room and Guest Room Attendant’s Carts.

· Ensure Housekeeping staff is consistently following proper key control procedure.

· Inspect guestrooms for maintenance needs and complete work orders if needed.

· Monitor proper settings for heating/cooling.

· Train staff on how to operate laundry equipment.

· Change linen per Alister SOP

· Clean bathroom, including walls, mirrors, toilet, floor, tub and show curtain;

· Dust, clean inside of drawers, vacuum floors and clean and check under bed;

· Replace amenity items such as linen, terry, boxes housekeeping cart. Know and train proper moving and lifting procedures.

· Ensure general daily cleaning duties are being completed.

· Communicate ready-room status to the Front Desk in a timely manner.

· Assist in cleaning rooms and laundry, if needed.

· Monitor and ensure that the end of each shift, staff cleaned, organized and restocked housekeeping cart.

· Ensure security and confidentiality of all guest and hotel information at all times.

· Practice energy conservation at all times.

· Adhere to all work rules, procedures and policies established by company.

· Perform other duties as assigned.

CCMS Inc.

CCMS Inc. MISSION STATEMENT Our goal is to continue establishing and to maintain the absolute finest resort property/home owners association management available based upon personal service, integrity, and empathy. CCMS' objective is to continue to grow at a pace dictated ONLY, by our ability to serve, therefore, our client satisfaction, their personal referrals and their collective continuing loyalty, is our barometer.

Address

Port Aransas, TX
USA

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