Skip to Main Content
← Back to Jobs

Customer Service Coordinator (Entry Level)

CCMG Collinsville, IL
  • Expired: 29 days ago. Applications are no longer accepted.

A Conco Management Group Customer Service Representative (CSR) will act as a liaison between CCMG and their customers. Mostly fielding questions from existing customers, potential customers and end users who are interested in our products and services.

Essential Duties and Responsibilities :

  • Educate customers on products and services offered.

  • Resolve issues, gather and provide information; offering assistance and solutions.

  • Identify and assess customers’ needs to achieve satisfaction.

  • Assist with order processing for non-recurring accounts.

  • Assist with quote maintenance.

  • Build positive relationships and trust with customers through open and interactive communication.

  • Assist with special projects as assigned.

  • Other duties as assigned.

Job Qualifications: ( Required )

  • High School Diploma/GED
  • 2 or more years of customer service/sales experience on the phone or in person
  • Flexible work schedule, subject to change based on business needs.

  • Demonstrated ability to work independently and as a team player.

  • Outstanding written and verbal communication skills.

  • Skilled in the use of Microsoft Office software to include Word, Excel, PowerPoint, and Outlook.

  • Strong interpersonal skills, detail oriented and able to coordinate/manage multiple tasks simultaneously.

Job Qualifications: ( Preferred )

  • Associates or bachelors degree in business or related field.
  • Experienced in retail or hospitality


Why Work Here?

Immediate Hire!

CCMG is a management firm that assists multi-billion dollar companies in new client acquisitions and retaining their existing clients. By focusing our efforts on a face to face, relationship-based marketing approach, we are able to bring our clients life-long customers with increased name-brand recognition and high levels of customer satisfaction.


Collinsville, IL