Skip to Main Content

Customer Services Specialist

CCMC Scottsdale, AZ

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

CCMC currently has a full-time Customer Service Specialist position in Scottsdale, AZ!

The Customer Service Specialist will provide inbound customer assistance via customer service hotline, and will provide support to Reception and the Accounts Receivable team.

The Customer Service Specialist is responsible for providing outstanding Customer Service to all internal and external CCMC customers; fielding all inbound Customer Service calls; acting as primary back-up to Reception including greeting visitors, operating company switchboard; providing general administrative support to the Account Receivable Team including making copies, faxing, postage, filing; developing and maintaining superior knowledge and understanding of Account Receivable policies and procedures to more effectively and efficiently resolve customer issues and provide support to the Account Receivable Team; may be responsible for light data entry.

The ideal candidate will quickly process complex information and respond appropriately; troubleshoot and problem solve accounts receivable and collections issues; effectively multi-task; communicate effectively both orally and in writing; establish and maintain effective working relationships with community managers, customers and staff.

A minimum of one year customer services experience, competent data entry skills, 10 key by touch, and a solid knowledge of MS Office programs (Word, Excel, Outlook) are required.  A knowledge of the operations of homeowner associations and the desire to advance is preferred.

This is a mentally challenging, multi-tasking office environment; regular office hours are 8am to 5pm with an hour for lunch; may require occasional time commitment outside of regular working hours.

 

 

Company Description
From our guiding principles to our company culture, we emphasize integrity, respect, service and community.

Our team members are the strength behind CCMC. We’re continuously looking for skilled individuals interested in becoming valuable members of our team. If you’re driven to succeed and enjoy building strong client relationships in a supportive environment focused on learning.

CCMC team members enjoy a comprehensive benefits package including medical, dental and life insurance; company-matching 401k contributions; flexible spending accounts; paid vacation, holiday, medical and volunteer time; an employee assistance program, and professional education opportunities.

WHAT DRIVES US?

At CCMC, we build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.

We’re committed to helping our team members grow personally and professionally. Through a variety of training programs and opportunities, as well as sponsoring industry certifications, we equip our teams with the skills and knowledge needed to succeed.

Through our HomeWorks program, we are proud to partner with first-class organizations across the country to provide hands-on support, in addition to monetary donations. We also proudly offer eight hours of paid volunteer time to all full-time team members.

CCMC

Why Work Here?
If you’re seeking a new workplace home where engagement and purpose matter, CCMC may be the company for you.

From our guiding principles to our company culture, we emphasize integrity, respect, service and community. Our team members are the strength behind CCMC. We’re continuously looking for skilled individuals interested in becoming valuable members of our team. If you’re driven to succeed and enjoy building strong client relationships in a supportive environment focused on learning. CCMC team members enjoy a comprehensive benefits package including medical, dental and life insurance; company-matching 401k contributions; flexible spending accounts; paid vacation, holiday, medical and volunteer time; an employee assistance program, and professional education opportunities. WHAT DRIVES US? At CCMC, we build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people. We’re committed to helping our team members grow personally and professionally. Through a variety of training programs and opportunities, as well as sponsoring industry certifications, we equip our teams with the skills and knowledge needed to succeed. Through our HomeWorks program, we are proud to partner with first-class organizations across the country to provide hands-on support, in addition to monetary donations. We also proudly offer eight hours of paid volunteer time to all full-time team members.

CCMC's Logo

Address

Scottsdale, AZ
USA

Industry

Business

Website

View all jobs at CCMC