JOB SUMMARY The purpose of this position is to perform clerical duties in accordance with the office procedures of individual departments. May include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing. ESSENTIAL DUTIES AND RESPONSIBILITIES May maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
May answer telephones, direct calls, and take messages. May open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. May compile, copy, sort, and file records of office activities, business transactions, and other activities.
May review files, records, and other documents to obtain information to respond to requests. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE High school diploma or general education degree (GED) required. CERTIFICATES and/or LICENSES None COMMUNICATION SKILLS Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. FINANCIAL KNOWLEDGE Ability to calculate simple figures such as percentages. REASONING ABILITY Ability to understand and carry out general instructions in standard situations.
Ability to solve problems in standard situations. Requires basic analytical skills. SCOPE OF RESPONSIBILITY Decisions made with general understanding of procedures and company policies to achieve set results and deadlines.
Errors in judgment may cause short-term impact to co-workers and supervisor.