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CBD Kiosk Consultant

CBD Emporium / CBD Exclusively Manchester, CT
  • Expired: 24 days ago. Applications are no longer accepted.

Job purpose

  • Our mission is to inform, educate and guide our customers to better health and wellness. As a CBD Consultant, you will be working in a fast-paced industry with exciting room for growth. There is no one more important than our CBD Consultants to assist in accomplishing our mission. This position will be starting as a part time employee with hours ranging each week from 8-35 hours. Each store is staffed with either 1 or 2 CBD Consultant members and 1 CBD Kiosk Manager as well as 1 Assistant CBD Kiosk Manager. The CBD Consultants are the front line in engaging our customers and the face of the company. A great impression made by our CBD Consultants is the identity of our company. As a CBD Consultant, it is your job to impress customers and build long term relationships.

Duties and responsibilities

  • Engage prospective and repeat customers in a friendly, professional, and comfortable manner.
  • Share our knowledge of hemp derived CBD and its wonderful benefits with our customers.
  • Qualify our customers to guide them to the right products and dosage, individually.
  • Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to manager when needed.
  • Process product exchanges & refunds in accordance to corporate standards and protocols
  • Perform and record sales on Point of Sale system as well as process cash and credit cards.
  • Collect customer information and input information into POS system
  • Turn opportunities to assist our customers into revenue opportunities for the company.
  • Learn and continue to gain more knowledge about hemp derived CBD and its benefits
  • Educate our clients with valid information. Guide them to the products that will best serve their needs.
  • Willing and able to clean
  • Organize the display and back stock products
  • Receive/count inventory and match the new product received to their correct purchase order receipts
  • Answering our customer’s email and in coming phone calls.
  • Ensure strict controls to protect company assets at the instruction of management.
  • Willing to travel to different store locations

Qualifications

Qualifications include:

  • Strong personal communication and customer service skills.
  • Strong electronic communication and customer service skills.
  • Extensive CBD product and industry knowledge is a plus.
  • Consultant level ability to engage customers and assist in informing, educating and guiding them to better health and wellness.
  • Retail, cash handling and Point of Sale (POS) experience required.
  • Able to use email, Microsoft Word, Microsoft Excel and read Adobe Acrobat PDF.
  • Desire to grow with a quickly expanding company.
  • Ability to self-manage and work on projects to completion.
  • Professional level writing skills.
  • Participate and facilitate in corporate meetings, when required.
  • Understanding of, and ability to identify departmental and corporate strengths, weaknesses, opportunities and threats analysis.
  • Social Media Marketing Experience is a plus

Working conditions

Outdoor (kiosk) retail working conditions

Physical requirements

Able to lift 40lbs. Light to medium cleaning.

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CBD Emporium / CBD Exclusively

Address

Manchester, CT
06042 USA