Skip to Main Content

Senior Business and Operations Analyst, Restaurants

Washington, DC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

At CAVA, we make it deliciously simple to eat well and feel good everyday. We are guided by a Mediterranean heritage that’s been perfecting howto eat and live for four thousand years. We prioritize authenticity, curiosityand the pursuit of excellence in everything we do. We are working towardssomething big, together.


We foster a culture built on five corevalues: 

Positivity – Every one of us can change someone’s day for thebetter.   

Transparency –We use transparency to help us make decisions throughopen dialogue

Humility – We can always find ways to improve.

Fanaticism – We are passionate about the opportunity to turn everyguest into a fanatic.

Thoughtfulness –We go above and beyond for our guests,our teams and communities. 



Senior Business and Operations Analyst:

This role is to serve as a conduit in theevaluation of processes, procedures, tools and systems by gathering informationthrough data to understand potential improvements, efficiencies, and tools tokeep CAVA as a leader in the industry. Leading the process cross-functionallythe story will be shown through data and dollars where we can maximize allparts of our business maximizing the best possible outcome for our teams andour fanatics.


What You’ll Do:

  • Perform correlation analysis with multitude of variables (Sales, Labor, Turnover, Guest Satisfaction….etc.) to provide insights for operational improvements and initiatives
  • Gather data and analyze solutions as well as track performance data of pilot stores, calculate and communicate ROI of pilot projects to determine next steps
  • Be Responsible for identifying, gathering information, prioritizing, and piloting operational improvement projects and sharing findings
  • Developing tools focusing on labor deployment, throughput/capacity modeling, inventory control and ordering
  • Collaborate with all levels of the organization to create the best in-store experience for our operators and our guests
  • Work directly with business stakeholders to understand needs, scope and determine areas of potential improvement.
  • Create user stories and provide cost modeling.
  • Work across the organization, to develop complete solutions, gain buy-in and ensure projects are fully scoped.
  • Prior projects working with stakeholders have included:
    • Developing labor requirements and standards for scheduling
    • Optimization of back of house technology systems for inventory and ordering
    • Evaluation of tools for daily prep and optimization of digital order fulfillment process
  • Be a strategic thinker and cross functional partner on very high priority and highly visibility projects to ensure the success and growth of CAVA.


The Qualifications:

  • Ability to drive high profile operations projects from idea and need to pilot completion
  • Success in Restaurant optimization strategy, gathering requirements, capturing data and telling the story
  • Strong Analytics skills to dive deep in the data to show trends and best practices.
  • Have the ability to work with all the stakeholders, listen and provide communication that is clear and concise.
  • Exceptional Data driven Microsoft Excel skills, BI skills and Presentation skills are a must
  • Demonstrated experience with analytical methods, ROI analysis, and project prioritization
  • Have the ability to translate complex ideas and concepts that can be understood by everyone
  • Be an active listener and ask thoughtful questions

What we offer:

  • Competitive salary, plus bonus and long-term incentives*
  • Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
  • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
  • 401k enrollment with CAVA contribution
  • Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
  • Free CAVA food
  • Casual work environment
  • The opportunity to be on the ground floor of a rapidly growing brand

*Indicates qualifying eligible positions only


CAVA – Joining “A culture, not a concept”

As an equal opportunity employer, CAVA considers applicants for all positionswithout regard to race, color, sex, religion, national origin, disability, age,height, weight, marital status, sexual orientation, familial status, geneticinformation or any other characteristic or protected classes as defined byfederal, state, or local law.




Washington, DC



View all jobs at CAVA