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Account Manager, Data Flow (7 Month Temporary Role)
CARFAX Centreville, VA
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Account Manager, Data Flow (7 Month Temporary Role)

CARFAX
Centreville, VA
Expired: January 26, 2024 Applications are no longer accepted.
  • Full-Time

Join our Winning Team as an Account Manager, Data Flow (7 Month Temporary Role)

When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a strong mission and trusted brand. We're proud to work with like-minded people who care about what they do and work hard every day to deliver their best. We've created the type of company culture where the term, "work- hard play- hard" is taken to new heights. Everything from annual company outings, to monthly new hire happy hours and being a dog friendly work place. And don't forget about the gear! Every day you will see CARFAXers walking around the office sporting CARFAX t-shirts, hats, backpacks and more. Are you looking to join a company you'll be proud to show off? If so, take a detour from the daily grind and apply today!

AsanAccount Manager, Data Flowfor the Car Care Team, you will be responsible for performingactivities that ensure Car Care customers and partners continue to send useful vehicle history report data to CARFAX without interruption andtroubleshoot to resolve any data flow issues.

As an Account Manager, Data Flow you will:

  • Act as a customer and partner account manager in an outbound calling environment
  • Monitor and troubleshoot data provider data flow issues
  • Monitor and troubleshoot dealer and aftermarket data flow issues
  • Communicate the value of the Car Care Program to dealer and aftermarket customer
  • Support continuous improvements and enforcement to the data flow process

To be considered for this role, you will need:

  • 2 years of account management and client retention experience in a call center environment
  • 2 years of technical support management experience
  • Proven success in organizational and analytical problem solving
  • Proactive, organized, team player, with a competitive spirit
  • Experience with customer management software
  • Experience with a CRM tool (Salesforce preferred)
  • Bachelor's degree is a plus
Employment Type: Full-Time

Address

CARFAX

Centreville, VA
USA

Industry

Business

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