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Order Entry and Customer Service Representati

CANNON INSTRUMENT CO
State College, PA
  • Expired: March 03, 2021. Applications are no longer accepted.

CANNON® Instrument Company is a recognized world leader in the manufacture and support of high-precision viscosity and measurement rheology products and services. The company's longstanding emphasis on production of premiere-quality laboratory equipment has kept CANNON® at the cutting edge of research and development for viscosity instrumentation serving a variety of industries.

The customer service representative is an entry level position that works in a high performance, customer-focused team environment and is responsible for a number of customer-oriented tasks and determining the most effective resolution to customer issues and maintaining customer accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Answering incoming customer phone calls.
  • Receive, enter and process incoming purchase orders.
  • Give verbal price quotes.
  • Establish and maintain customer accounts in business system.
  • Issue and process Return Authorizations.
  • Prepare all necessary shipping documents.
  • Assist in preparing written quotations.
  • Give customers order status information upon request.

ADDITIONAL DUTIES AND RESPONSIBILITIES

  • Distribute daily US Mail
  • Other duties as required
  • Maximize the concepts of Lean Manufacturing

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Customer Service experience is required.
  • Proficient use of computer, business software, and other common office equipment.
  • Must be able to perform work accurately and efficiently.
  • Proficient at reading comprehension, written and verbal communication.
  • Must have good human relation skills.

Cannon Instrument Company is an Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

CANNON INSTRUMENT CO

Address

State College, PA
USA

Industry

Business

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