FSE Engineer

Camtek, the one of the market leaders in Optical Inspection for the microelectronics markets, is seeking a Field Service Engineer [FSE] in the USA.

Position Duties and Responsibilities:

• Provide technical service and support directly to customers in the field.
• In-house technical phone support and training sessions.
• Communicate with customers to diagnose problems with installed Camtek systems and corresponding applications.
• Ability to learn and service troubleshooting electrical/electronic/applications and overall equipment problems.
• Service customers under production timeline and meet customer expectations for troubleshooting, installations, service, upgrades, and perform maintenance as needed.
• Ability to manage projects and provide team leadership for both onsite and remote members.
• Concise and detailed reporting between Customer and R&D as well as between superiors and peers. Includes international teams and corresponding communication logistics.
• Support sales with pre-sale applications/demonstrations with the support of local engineers, close acceptance criteria, and validate tools prior to shipment.
• Follow-up on open items and special applications/parts to ensure ongoing customer service and Camtek quality management.

Requirements

• BA or equivalent: Computer Science, Robotics/ Automation, Electro-Mechanical Systems (physics or software background is a plus)
• Independent and self-motivated
• Able to resolve system and application problems in high stress production environment.
• Semiconductor experience is beneficial.
• Willing to travel up to 25%.
• Relocation to Portland or New Mexico in 2022.
• Open and friendly customer management, including experience interfacing and communicating with customer directly.
• Understanding of Pneumatics, Sensors, Electrical Power Systems, and ability to read and understand schematics are a must.
• Software and PC Skills in Windows, Dos, Network.

Job Type: Full-time

Reporting: Technical Director

Pay: Competitive to market standards