Part-Time Quality Assurance Specialist, HomeBase Brooklyn

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.                                                                           

Homelessness Prevention Initiative (HomeBase) is a CAMBA program that provides case management and essential services to at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness.  Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households.

Position: Quality Assurance Specialist

Reports to: Program Manager

Locations:1117 Eastern Parkway, Brooklyn, NY 11213; 2244 Church Ave, Brooklyn, NY 11226; 1958 Fulton Street, Brooklyn, NY 11233; 

Essential Duties and Responsibilities:  The person filling this position is expected, under close supervision, to: (1) Review program files for compliance with programmatic standards; (2) compare files against program standards to verify completeness and accuracy; (3) prepare documentation reports for management use; including the following: 

• Keep track of received data and source documents.
• Prepare and sort documents and files.
• Review client files to ensure quality of data and completeness according to funder and CAMBA requirements.
• Flag files for follow-up to alert management staff of areas of files that require immediate attention for compliance.
• Contact preparers of documents to resolve questions, inconsistencies, or missing data.
• Enter data from documents into electronic file system and databases.
• Compare data entered with source documents to detect errors, and correct input if necessary.
• Compile, sort, and verify accuracy of data entered.
• Close cases as per HB procedure.
• Prepare managerial and funder reports based on previously approved report templates.
• Design new report templates to satisfy new or changing management/funder needs.
• Tasks may be modified, expanded and or assigned over a period of time.

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

• High school diploma or G.E.D. and one year of applicable experience and/or equivalent experience.

OTHER REQUIREMENTS:

• Knowledge of, and commitment to, issues surrounding housing and homelessness.
• A high degree of professionalism and understanding of confidentiality.
• Proven excellence in attention to detail as well as written and verbal communication.
• Proficient experience using Microsoft Office software and knowledge of databases.
• Interest and ability to adapt to changing demands and learn on the job, while consistently maintaining high standards.
• Knowledge of, and experience with, New York City Housing and Public Assistance Systems.

Compensation: $25
Status: Part-time (25hours per week) - 9am-3pm or 9:30am-3:30pm
 

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA

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