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Administrative Assistant Customer Service

CAL-AM Properties Santa Clarita, CA
  • Posted: 14 days ago
  • $16 to $16 Hourly
  • Full-Time

General Accountabilities
 Composes and produces business correspondence, reports and related materials or guides the work of other staff who produce these materials.
 Reviews and signs materials, as authorized.
 Edits documents produced by others.
 Ensures confidentiality and controls access to sensitive information, such as staff personnel files.
 Responds to inquiries and requests for information requiring knowledge of departmental and company policies and procedures.
 Serves as internal resource to administrators or staff on departmental and company procedures.
 Researches information, as requested, and relays official interpretations.
 Performs administrative duties associated with scheduling and coordinating meetings.
 Arranges with vendors for services, prepares agendas, gathers and organizes supporting information, and oversees production and distribution of related materials.
 Records and summarizes minutes for typing and distribution.
 Researches and gathers data for departmental reports.
 Conducts preliminary analysis of data.
 Recommends report content and format to display findings most effectively.
 Assists in budget preparation by gathering historical data in a limited area, such as materials and supplies or salaries.
 Tracks and monitors assigned budget expenditures and reports on variances.
 Coordinates preparation, development and production of major documents, such as proposals and manuscripts.
 Oversees office operations.
 Implements changes or enhancements to procedures to improve productivity, efficiency and service.
 Supervises office employees and/or intern workers, as assigned.
 Schedules, assigns and prioritizes workloads by setting appropriate deadlines.
 Monitors employee performance on a regular basis.
 Ensures timely completion of unit's work.
 Performs other related duties as assigned or requested.
 *The Company reserves the right to add or change duties at any time.
Job Qualifications
 Minimum Education: High School
 Minimum Experience: 1-2 Years
 Minimum Field of Expertise: Secretarial or specialized clerical, including some administrative experience.
 Preferred Education: Bachelor's Degree
 Preferred Experience: 3 Years
 Preferred Field of Expertise: Combined secretarial and administrative experience in a business environment
Competencies
 Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information; Develops alternative solutions; Uses reason.
 Customer Service - Manages difficult customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
 Oral Communication - Speaks clearly and eloquently; Listens and gets clarification when necessary; Responds informatively to questions.
 Written Communication - Writes clearly and concisely; Edits work for spelling and grammar; Varies writing style to meet needs; Reads and interprets written information.
 Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Schedules others’ responsibilities.
 Judgment - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
 Dependability - Follows instructions; Takes responsibility for own actions; Completes tasks on time.
 Initiative - Seeks increased responsibilities; Seeks developmental growth; Solicits feedback regularly.
Physical Demands
 Occasionally required to be in stationary position.
 Occasionally required to move about inside and outside.
 Occasionally required to communicate.
 Occasionally required to use hands or arms.
 Occasionally required to bend or lift.
 Occasionally required to lift light weights (less than 25 pounds).
 Occasionally required to lift moderate weights (25-50 pounds).
 Occasionally required to lift heavy weights (50 pounds or greater).
 Finger dexterity required.
 Hand coordination required.
 Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

CAL-AM Properties

Why Work Here?

Amazing place to work if you want Mon-Fri 8am-5pm and enjoy customer service!

Growing company with properties around the U.S.

Address

20401 Soledad Canyon Road, Canyon Country CA 91351
Santa Clarita, CA
USA

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