What You'll Get to Do:
Would you like to have a direct impact on the quality of care that our Wounded Warriors receive as they transition through the Warrior Care Program (WCP)?
As a Recovery Care Coordinator (RCC) you will serve as the key personnel responsible for the quality of service being provided and documented by the Warrior Care Global Support (WCGS) Service team. You will have the opportunity to provide oversight for the Recovery Service Members (RSMs) and family through the continuum of care. Your support of our RSMs will encompass the full spectrum of care, services, and benefits needed for holistic recovery of the whole person and life long continuity of care.
The Department of Defense (DoD), US Special Operations Command (USSOCOM), has a continuing requirement for WCGS Services. The WCP's primary goal is to provide nonmedical advocacy and assistance to Special Operations Forces (SOF) Wounded, Ill, and Injured (WII) RSMs and their families in their recovery, rehabilitation, and reintegration, or transition to civilian life.
More About the Role:
As the RCC you will get to:
+ Oversee and assist the service member in their course through the entire spectrum of non- medical care, management, transition, and rehabilitation services available from the Federal Government;
+ Communicate on non-medical matters that arise during the care, recovery, and transition of the service member;
+ Serve as the Lead Coordinator responsible for the Comprehensive Recovery Plan (CRP);
+ Serve as the focal point for ill and injured service members, veterans and families;
+ Conduct CRP briefings with RSM's unit leadership;
+ Conduct unit immersion briefings for new unit commanders within 60-days of assignment;
+ Collaborate with installation leadership to address sensitive issues requiring prompt remedy;
+ Report activity with installation leadership/agencies in the WAR through the Regional Lead and contract Task Manager;
+ Travel to each of the locations to provide personal service to all members enrolled in the USSOCOM SOF WCP;
+ Transport RSM in personal or rental vehicles;
+ Serve as focal point for all SOF WII members in outpatient status;
+ Continues assessment of all client cases;
+ Focus on providing the best outcome for the RSM;
+ Perform as liaison to local unit leadership for SOF WII under care regarding current CRP status, information, and coordination of efforts while recommending courses of action (COAs) for RSM;
+ Skillfully educate and articulate WCP coordination issues;
+ Establish trust and build rapport with stakeholders in the WCP to effectively influence COA execution;
+ Effectively utilize time management skills to meet all mandated milestone markers as defined in USSOCOM Directives and WCP Policies and Procedures;
+ Ensure RSMs have access to all medical and non-clinical resources throughout the continuum of care;
+ Ensure detailed updates are made to the CRP as defined in applicable guidance and USSOCOM operational requirements;
+ Develop, implement, and provide oversight of the CRP as defined in DODI 1300.24;
+ Coordinate the transfer of an updated CRP and directly communicate with appropriate medical and non- medical personnel should the RSM be moved to a different location for care;
+ Inactivate the CRP and maintain all documents according to applicable USSOCOM policies;
+ Oversee and assist the RSM's non-medical case management, throughout the continuum of care;
+ Utilize the CRP as the primary tool to coordinate the RSM's care;
+ Include a needs assessment for the family and/or caregivers as it relates to the CRP for the RSM;
+ Consult and collaborate with Multidisciplinary Teams during initial treatment phase and continuing throughout the continuum of care;
+ Coordinate and closely communicate with the Recovery Team and document accordingly in the CRP;
+ Ensure the CRP, family, and/or caregivers have access to all medical and non-medical care management services;
+ Maintain communications and coordinate with agencies to ensure delivery of assistance and to resolve conflicts;
+ Assist in coordinating local and state resources;
+ Maintain detailed records of the RSM to document delivery of benefits and medical and non-medical care;
+ Collaborate with community partners to support the care of our RSMs, their families, and their caregivers; and
+ Utilize knowledge and experience to identify and analyze issues and apply innovative and/or creative problem solving to best establish a support plan.
You'll Bring These Qualifications:
Typically requires an university Degree (BA/BS) or equivalent experience and minimum five (5) years of related work experience, but for this specific position the following is required:
+ 3 - 6 years SOF experience. SOF experience can be combination of military/gov't civilian/contractor experience in SOF organization.
+ 3 - 6 years RCC experience. RCC Experience can be combination of RCC-specific duties in any RCC program. DoD RCC Certification is required for this contract, but all years of RCC experience count in cases where DoD RCC Certification is obtained somewhere mid-stream in the RCC experience timeline.
+ 8 - 15 years AFSOC unit experience
+ 5 - 10 years extensive RCC experience.
**This position is in support of future opportunities. We are reviewing resumes now, however, and will be contacting qualified candidates.**
What We Can Offer You:
- We've been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.
- For over 55 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.
US-San Antonio-TX-SAN ANTONIO
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.