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Call Center Support

C3 Customer Contact Channels Waco, TX
  • Expired: over a month ago. Applications are no longer accepted.

Are you good at talking to people? Do you enjoy helping people? Then we may have the position for you! C3 is seeking a Call Center Support to join our team! We are are Hiring Immediately!

What we offer you:

  • Benefits begin after 60 days (Medical, Dental and Vision benefits)
  • Paid Time Off
  • Career advancement opportunities
  • 401K
  • Guaranteed 40 hours
  • Opportunity to earn more based off performance (New!)
  • Incentives!


Responsibilities:

  • Handle customer issues
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Preferred Call Center experience
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

C3 Customer Contact Channels

Why Work Here?

We’ll make a FAN out of you!

C3|CustomerContactChannels pioneered a generation ago the deliberate transformation of prospects and customers, recruits and employees into deeply loyal and engaged FANS of our clients’ brands. Since the Company’s inception, C3 has focused itself on being ‘different’ than any other provider in the BPO industry. In December of 2016, the Company was acquired by Singapore-based investment company, Everise. Exclusively focused on investments in the BPO industry, Everise set the goal of transforming C3 into a complete global experience company that is disrupting the way BPO’s view the management of customer interactions. This is where the goal of attaining FAN status was born. C3 focuses on not just satisfying clients, but delighting them. For our clients’ customers, C3 believes that success will not be met until we convert our clients’ customers from happy or satisfied into super-FANs. Hand-picked employee recruits are trained in our proprietary Contact Center solutions, ensuring they become the most skilled Customer Experience Champions in the marketplace. Each is empowered and confident to skillfully raise your bar for customer service. The best of the best Experience Champions often become the next generation of managers, supervisors, even executives across each market C3 calls its own.

Address

1101 South Johnson Dr, McGregor
Waco, TX
USA

Website