C2G Partners is seeking a B2B Payments Project Coordinator to work onsite for our well known financial services client in Manhattan for 12 months. The Commercial Cards Global B2B team is responsible for the global strategy and solution set to help our clients make efficient payments to their suppliers using a commercial card. We help our clients unlock working capital, create process efficiencies, and control costs. A key element to this is ensuring our card products are accepted by our clients' suppliers. We structure outbound communication on behalf of our clients to determine if suppliers will take a card payment. This position will work directly for the Global Head of Supplier Enablement to ensure we have the capacity to continue the rapid growth in B2B card payments.
The main responsibility is to manage B2B client onboarding to enable suppliers to accept a commercial card for payment. This includes significant client engagement to develop the vendor list, report onboarding progress, and address client issues. It also requires a close working relationship internal partners from Sales, NA Pricing and Analytics Team, Implementations, and Account Management to ensure a seamless client experience.
Client relationship management is essential to ensure we can continually grow our client programs, by re-assessing the opportunity.
Detailed Day to Day Responsibilities:
Kickoff Meetings and Weekly Status Updates: work with Sales, Account Managers and Implementation Managers to participate in initial implementation call to introduce supplier enablement process.
Onboarding preparation: help design materials and identify target lists, provide best practices, data entry. Ensure client approval to meet established deadlines.
Analysis: Conduct supplier matching analysis, understand the tendencies of specific commodities to accept or decline B2B card payments.
Reports: Communicate results to clients on a frequent basis as agreed upon, but no less than once a week. Understand any trends in the onboarding process and/or action needed by client.
- Understanding of B2B payments space
- Bachelors Degree
- 1-3 years of experience
- Commercial card experience a plus
- Vendor or supplier management and enablement
- MS Office including strong understanding of Excel
- Financial services/Banking experience