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Administrative Assistant

C.I.A. Services, Inc.
San Antonio, TX
  • Expired: June 15, 2020. Applications are no longer accepted.

Job DescriptionAdministrative Personnel performs general clerical and administrative duties. Currently seeking an experienced Administrative Assistant for our San Antonio Office location. CMCA a plus.

Hours 9:00am - 6:00pm. The following job description is an overview of the position's responsibilities, however in order to maintain a "team concept" everyone may be called upon to assist in other areas in order to provide our clients with the best possible service.Administrative Support Staff Job DescriptionCurrently seeking an experienced Administrative Assistant for our San Antonio Office location. CMCA a plus.

Hours 9:00am - 6:00pm .Administrative AssistantAnswers inquiries and questions, handles complaints, troubleshoots problems and provides correct information in a professional manner. Serves as back-up to the Community Specialists during periods of high call volume.Greets visitors to the office.Serve as the receptionist.Documents all communications in RedDog... system as appropriate, including notes and/or comments.

Follows up on communications as necessary.May handle a large volume of the calls to and from the members, such as, but not limited to assessment collections, deed restrictions, architectural issues, facility rentals and any other general calls regarding the Association.Performs accounts receivable data entry, such as deposits, invoicing, adjustment and preparation and distribution of payment plans.Performs data entry, such as name changes, communication information and address updates.Assists in preparation for the General and Annual Meetings with sign-in and proxy verification.Attends General and Annual Meetings to assist with sign-in and proxy verification and typically attends a minimum of 4 to 6 Annual meetings per year, depending upon the communities.Assists the Community Manager with preparation of monthly board package and meetings as determined by your supervisor.Coordinates attorney updates as needed.Account research as needed.Prepare written correspondence to home owners.Update keynames and notes in RedDog and help to keep website up to date.Schedule home owner hearings.Occasionally must attend an evening Board meeting for communities represented.Assists the Assistant Manager and/or Community Manager with day to day responsibilities.Performs daily mailing, photocopying, emails, image posting, scanning and filing as needed.Performs additional responsibilities as requested.SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty described above satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Job Technical Knowledge Demonstrates proficiency in areas of responsibility Speaks clearly and persuasively in positive or negative situations Writes clearly and informatively Uses time and resources efficiently Demonstrates commitment to quality, accuracy and thoroughnessDecision Making/Problem Solving Collects data and synthesizes information to solve problems Identifies and resolves problems in a timely manner Exhibits sound and accurate judgmentBusiness Sense / Customer Service Responds promptly to customer needs Responds well to questions and maintains confidentiality Manages difficult or emotional customer situations Changes approach or method to best fit the situationProfessional Growth Reacts well under pressure Adapts to changes in the work environment, including delays or unexpected events Manages competing demandsTeamwork Treats other with respect and consideration regardless of their status or position Balances team and individual responsibilities Self-directed; takes initiative as appropriate Contributes to building a positive team spiritLanguage, Math and Reasoning Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence.

Ability to effectively pres

C.I.A. Services, Inc.

Address

San Antonio, TX
USA

Industry

Business

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