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GMC/1833 Shop Sales Support Representative

C.F. Martin & Co., Inc.
Nazareth, PA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

POSITION DESCRIPTION

 

 

TITLE:                       GMC/1833 Shop Sales Support Representative

FUNCTION:               Sales

REPORTS TO:           Merchandise and Retail Manager

 

Summary Description:

 

Must possess strong people skills with the ability to promote and sell our products.  Job requires constant interpersonal contact with visitors, customer service and all other internal staff functions.  This individual must be extremely flexible to accommodate ever changing job assignments wherever assigned, work in a team atmosphere, yet work responsibly without extensive supervision.

Specific Duties and Responsibilities:

 

1.       Receive incoming sales calls and respond to phone messages and email correspondences in a timely manner.

2.       Engage with the customer to answer any questions and to help them make a purchase.

3.       Confidence with working the cash register and handling money, including daily closeout.

4.       Set up new customer accounts and ship to addresses.

5.       Create customer orders in Syteline and process customer returns in Syteline.

6.       Guitar kit building which includes running of machinery:  Saws, Sanders, Files, etc.

7.       Order needed parts from manufacturing and create Order Requisitions for all purchased GMC Resale tools.

8.       Review open orders and send inventory to the DC as needed.

9.       Add and remove items to and from the website and in Clover as needed.

10.   Maintain pricing structure and sales on the website and in Clover.

11.   Fill parts orders for Warranty Repair.

12.   Unload trucks of material received from the main plant and inspect for manufacturability.

13.   Inventory management which includes making inventory moves to and from Distribution Center.

14.   Perform physical inventories when required.

15.   Keep GMC organized, clean and presentable.

16.   Meet or exceed the Company goals and standards of operation.

17.   Support the 1833 Shop and its functions when necessary which includes helping with the Martin Owners Club event.

18.   Perform all other duties as assigned by the Merchandise and Retail Manager.

19.   Treat coworkers and visitors equally without regard to race, age, creed, color, religion, gender, national origin, alienage, ancestry, citizenship status, sex, marital status, arrest record, gender identity, veteran status, disability or handicap, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state or local laws.

 

Position Requirements:

 

·         Thorough knowledge of woods, parts, and guitar building

·         Basic math proficiency

·         Sales experience (preferred, not required)

·         Interpersonal skills

·         Good organization skills

·         Ability to multi-task effectively

·         High school diploma or equivalent

·         Working knowledge of Syteline preferred

·         Computer proficiency in Microsoft Word, Excel, Outlook

·         Willingness to cross-train in other areas of responsibility

 

Core Competencies:

 

·         Adaptability

·         Customer focus and relationships

·         Communication

·         Decision Making

·         Planning & Organizing Work

·         Commitment to Personal Learning/Knowledge Growth

 

Work Hours:  8:00 a.m. – 4:30 p.m. Monday through Friday

 

If you are interested in this opportunity, please send your resume and cover letter to martinhr@martinguitar.com.

 

Company Description
Established in 1833 and located in Nazareth, Pa. We are a world-renowned and family-owned leader in acoustic guitar and string manufacturing. We offer competitive wages, profit sharing, medical benefits and 401(k).

C.F. Martin & Co., Inc.

Why Work Here?
We are family owned and operated since 1833. We are the leader in acoustic guitar and string manufacturing.

Established in 1833 and located in Nazareth, Pa. We are a world-renowned and family-owned leader in acoustic guitar and string manufacturing. We offer competitive wages, profit sharing, medical benefits and 401(k).

Address

Nazareth, PA
USA

Industry

Retail

View all jobs at C.F. Martin & Co., Inc.