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Collections Account Manager

Byrider Meriden, CT

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Collections Account Manager

Byrider is growing!

Top branch needs a Collections Account Manager!

Reward for Collections Account Manager:

  • $16 - $20 per hour based on experience
  • Extra monthly bonus up to $1,500.00
  • Great benefits & paid time off
  • 1st party secured loans
  • Exclusive Service Department that helps ensure customer satisfaction
  • Extensive training program
  • Gain overall Consumer Finance experience through full life cycle loan process
  • Industry best customer credit program
  • Company has close to 150 locations in 31 states
  • Company has been in business over 32 years

Collections Account Manager Responsibilities:

  • Meet collection goals to allow for a performing portfolio & the credit advancement of customers
  • Seek long term resolution with customers, educate & re-educate customers on the importance of establishing or rebuilding their credit
  • Team with other members of Consumer Finance and Operations to ensure customer satisfaction
  • Handle loan processing and loan origination for the assigned branch location
  • Complete documentation and maintain compliance for the assigned branch location

Hours For Collections Account Manager:

  • 5-day work week
  • No Sundays
  • 40 hours a week
  • Work most Saturdays with a day off during the week
  • Work 2-3 late shifts to 8 (Monday - Friday)
  • Saturday is 9-5

Collections Account Manager Requirements:

  • At least 2 years of consumer related collections or customer retention experience
  • Ability to work some evenings & Saturday hours

Collections Account Manager Skills:

  • Listen intently to the customer
  • Prioritize calls & time throughout the day to ensure efficiency and effectiveness
  • Build rapport with customers and team members
  • Stay organized & have good follow up
  • Be task oriented
  • Be able to identify problems and offer solutions
  • Be able to negotiate as needed
  • Have prudent judgment
  • Exercise good common sense
  • Be a team player
Backgrounds Good For Collections Account Manager:
  • Rent-to-own collections
  • Payday loan collections
  • Title loan collections
  • Customer retention
  • Cash advance collections
  • First party collections
  • Sub-prime automotive collections
  • Related collection or customer retention

Keywords: Customer Retention, Customer Resolution, Collections, Collector, Bill Collector, Debt Collector, Installment Loan Collections, Dispute Resolution, Default Prevention, Senior Collector, Collections Representative, Collections Specialist, Collections Account Manager



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Byrider

Address

Meriden, CT
06450 USA

Industry

Finance and Insurance

View all jobs at Byrider