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Collections Account Manager

Byrider Carmel, IN

  • Expired: September 24, 2021. Applications are no longer accepted.

Job Descriptions:

Job description Collections Account Manager Byrider is growing! Byrider is in need of a Collections Account Manager! Reward for Collections Account Manager:

+ $15 - $17 per hour based on experience

+ Extra monthly bonus plan

+ Great benefits & paid time off

+ 1st party secured loans

+ Exclusive Service Department that helps ensure customer satisfaction

+ Extensive training program

+ Gain overall Consumer Finance experience through full life cycle loan process

+ Career growth from Collections Account Manager to Collections or Regional Manager

+ Industry best customer credit program

+ Company has close to 150 locations in 31 states

+ Company has been in business over 32 years

Collections Account Manager Responsibilities:

+ Meet collection goals to allow for a performing portfolio & the credit advancement of our customers

+ Seek long term resolution with customers, educate & re-educate customers on the importance of establishing or rebuilding their credit

+ Team with other members of Consumer Finance and Operations to ensure customer satisfaction

+ Handle loan processing and loan origination for the assigned branch location

+ Complete documentation and maintain compliance for the assigned branch location

Hours For Collections Account Manager:

+ 5-day work week

+ No Sundays

+ OT pay for any hours worked over 40

+ Work most Saturdays with a day off during the week

+ Location hours: 9-8 M-TH, 9-8 FR, 9-6 SAT

Collections Account Manager Requirements:

+ Industry Experience: Rent-to-own, Cash Advance, Title Loan, Consumer Finance, 1st party Collections, Customer Retention or a related industry

+ At least 2 years of consumer related collections or customer retention experience

+ Ability to work early evenings, Saturdays and extra hours as needed

Collections Account Manager Skills:

+ Listen intently to the customer

+ Prioritize calls & time throughout the day to ensure efficiency and effectiveness

+ Build rapport with customers and team members

+ Stay organized & have good follow up

+ Be task oriented

+ Be able to identify problems and offer solutions

+ Be able to negotiate as needed

+ Have prudent judgment

+ Exercise good common sense

+ Be a team player

Keywords: Customer Retention, Customer Resolution, Collections, Collector, Bill Collector, Debt Collector, Installment Loan Collections, Dispute Resolution, Default Prevention, Senior Collector, Collections Representative, Collections Specialist, Collections Account Manager, Branch Manager Required Experience:

Previous collections experience preferred Keyword: Collections Account Manager From: Byrider

Byrider

Address

Carmel, IN
46082 USA

Industry

Finance and Insurance

View all jobs at Byrider