Call center located in east El Paso is looking for Healthcare
Customer Service Advocates to add to their team.
As a Customer Service Associate, you will help and work with
customers and members to improve their health, well-being and
sense of security.
The primary role of Customer Service Advocate is respond to
complex inquiries regarding benefits, billing, eligibility,
coverage and other related information and provide solutions for
customers, clients and health care professional via phone and
Creative problem solving, critical thinking and empathy skills
Professional interaction, active and passive listening skills
and the ability to utilize computer- based resources in a highly
effective manner to educate and provide accurate responses to
customer inquiries is crucial for success in the role, along
with the innate ability to be compassionate and empathetic when
appropriate when handling complex customer inquiries.
High School Diploma or equivalent required.
Training hours are Monday to Friday 2:30pm to 11:00pm for 5
Operation hours- 6 AM to 9PM Monday to Friday. You must be able
to work Saturday and Sunday as needed too.
Pay rate is $10.00 during training.
Pay will go up to $10.50 after training is complete.
Long Term Temporary
please email me email@example.com 915-779-3799