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Customer Service Representative - Work From Home - El Paso Area

Burnett Specialists El Paso ,TX
  • Expired: 16 days ago. Applications are no longer accepted.
Job Description

Customer Service Representative - Work From Home - 114284



Customer Service Representative - Work From Home - El Paso Area Residents

Have you been looking for the perfect work-from-home position allowing you the work/life balance you've always wanted? Do you have the desire to use your friendly and outgoing personality to make a positive impact on others? Look no further... you will thrive in this fun and fast-paced Customer Care position! Our client is actively interviewing and hiring Customer Service Reps residing in the El Paso, Texas area who are ready to jump-start a promising career.

This customer experience role, designed to support a large volume of inbound client inquiries, assists members with their pharmacy benefit plans. Work-from-home equipment set-ups will be provided along with a highly competitive hourly rate!



Responsibilities Include:

  • Taking inbound calls and answering questions regarding prescription insurance, medication coverage, and mail order prescriptions so the customers better understand their coverage and options.
  • Through your customer service skills and knowledge obtained, you will offer solutions needed to help simplify their health care experience.
  • Maintain the client's high-energy and passionate company culture of providing excellent customer service
  • Deliver an understanding demeanor while resolving the members' questions on the first call



Experience, Skills, and Qualifications:

  • Required at a minimum:
    • Minimum of 1-year experience interacting with customers (i.e., call center, retail, customer service environment, hospitality industry, military experience)
    • Minimum of 1 year of healthcare/pharmaceutical-related industry experience
    • Reliable internet connection
    • Need to have a quiet, distraction free place to work in your home.
  • Preferred (ideal candidates will also have):
    • Experience working in a call-center environment
    • 2+ years of healthcare/ pharmaceutical-related experience


Education Requirements:

High School diploma or equivalent (must be able to be verified)


**All potential candidates must be available for a video (skype) interview**

Equipment will be provided

Interested candidates please send resume in Word format Please reference job code 114284 when responding to this ad.


Company Description
Burnett Specialists is a privately-held, employee-owned, Houston-based recruiting, temporary staffing, and headhunting company with offices in Houston, The Woodlands, Austin, El Paso, San Antonio, and Dallas, where we operate as Choice Specialists. Nationally certified as a woman-owned business, we are widely respected as a diversity vendor.

We offer our employers and clients the convenience of utilizing one localized source for all their recruitment needs from temporary staffing employees to direct-hire salaried professionals. We have dedicated recruiting teams that focus specifically on unique skill specializations including: accounting, administrative / clerical, convention support, engineering, healthcare, HR, IT, legal, light industrial, management / professional, manufacturing, medical admin, mortgage / banking / credit union, sales / marketing, supply chain, customer service / call center, and corporate training.

Burnett Specialists

Burnett Specialists is a privately-held, employee-owned, Houston-based recruiting, temporary staffing, and headhunting company with offices in Houston, The Woodlands, Austin, El Paso, San Antonio, and Dallas, where we operate as Choice Specialists. Nationally certified as a woman-owned business, we are widely respected as a diversity vendor. We offer our employers and clients the convenience of utilizing one localized source for all their recruitment needs from temporary staffing employees to direct-hire salaried professionals. We have dedicated recruiting teams that focus specifically on unique skill specializations including: accounting, administrative / clerical, convention support, engineering, healthcare, HR, IT, legal, light industrial, management / professional, manufacturing, medical admin, mortgage / banking / credit union, sales / marketing, supply chain, customer service / call center, and corporate training.

Address

El Paso, TX
USA

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