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Deputy Assistant Commissioner, Debt Management Services

Bureau of the Fiscal Service Washington, DC
  • Expired: over a month ago. Applications are no longer accepted.
Deputy Assistant Commissioner, Debt Management Services

##### Department of the Treasury

Bureau of the Fiscal Service


- ##### Open & closing dates

06/25/2019 to 07/25/2019

- ##### Service

Senior Executive

- ##### Pay scale & grade

ES 00

- ##### Salary

$127,914 to $192,300 per year

- ##### Appointment type

Permanent - Permanent (SES Career Reserved)

- ##### Work schedule

Full-Time - Full Time


1 vacancy in the following location:


Washington, DC 1 vacancy

##### Relocation expenses reimbursed

Yes Factors such as cost effectiveness, labor market conditions and
difficulties in filling the position will be reviewed in determining if
payment of relocation expenses is in the best interest of the

##### Telework eligible


- Duties

### Summary

The mission of Debt Management Services (DMS) is to work with
federal and state governments to provide a centralized and
comprehensive debt management program. DMS protects the financial
interests of the American people by continuously improving the
financial performance of the government through the efficient
identification, prevention, collection, and resolution of delinquent
debt owed to government agencies.

Learn more about this agency

### Responsibilities

The Deputy Assistant Commissioner (DMS) serves as one of the
executives responsible for providing leadership, direction, and
guidance, in the management and expansion of debt management
services as required by the Debt Collection Improvement Act of 1996
(DCIA). As the executive responsible for the Agency Relationship,
Treasury Offset Program, Do Not Pay and Centralized Receivables
programs, the incumbent performs the executive functions of program
planning, program direction and communication, resources and staff
utilization, and program monitoring and evaluation. Specific duties
include, but are not limited to, the following:

- Provides executive leadership and oversight of the Agency
Relationship Management Division responsible for outreach to
federal and state agencies, stakeholders and the public to
ensure full compliance and legal and regulatory debt collection
authorities and provides consultative services to advise
agencies about products and services designed to improve the
management, referral and collection of delinquent debt.
- Provides executive leadership of the Treasury Offset Program
division responsible for program oversight and expansion of TOP
which offsets payments for non-tax delinquent debt over 120 days
old by administrative, tax refund and Federal salary offsets.
Also collaborates with external Federal and state agency
stakeholders to facilitate the implementation of offset
policies, and innovative, centralized offset operations.
- Provides executive leadership and oversight of the Do Not Pay
Business Center responsible for development and implementation
of initiatives supporting Federal and state agencies, efforts to
improve improper payments prevention, detection and reduction
efforts and processes, and to cost-effectively decrease improper
- Provides executive leadership and oversight of the Centralized
Receivables Service Division responsible for managing non-tax
accounts receivable on behalf of Federal agencies by providing
state-of-the-art receivables management services in an automated
environment and interfaces with existing Treasury revenue and
debt collection services.
- Formulates and establishes organizational goals and objectives
for assigned programs and functions. Develops policies,
procedures, and plans which contribute to the mission of DMS and
the Bureau of the Fiscal Service as a whole.
- Provides executive leadership to create an environment that
facilitates the accomplishment of goals and strategies and
articulates and disseminates organization goals/objectives to
subordinate staff while ensuring that key issues that may impact
DMS (technological, economic, policy) are understood and fully
integrated into the strategic and tactical plans.
- Ensures that resources are effectively and appropriately used
for maximum benefit to the accomplishment of program goals,
provides guidance and technical direction, delegates duties and
responsibilities, and ensures that an effective and technically
knowledgeable staff is maintained.
- Provides effective management through monitoring program
progress; reviews and evaluates progress and goals to ensure
completion of projects in accordance with established
milestones; and take corrective action, when necessary, to
achieve program goals.
- Establishes and monitors management and business metrics to
measure initiative success and enable improvement in core debt
management program functions.
- Confers with the Commissioner, Deputy Commissioners, Assistant
Commissioner, and other top Bureau officials to resolve major
problems concerned with the Fiscal Service's programs and
- Represents DMS and Fiscal Service in meetings with high-level
management officials of the Treasury, other government agencies,
Congressional members and their staffs, Congressional
Committees, state and local governments, the Federal Reserve
Banks, and private sector debt management organizations.

### Travel Required

Occasional travel - .

##### Supervisory status


##### Promotion Potential


- #### Job family (Series)

0340 Program Management

- Requirements

### Conditions of Employment

- Must be a U.S. Citizen

Applicants are required to submit and upload a narrative response
addressing each ECQ and each technical qualification to receive
consideration. Failure to submit a narrative statement or address
any of the mandatory ECQs and/or technical qualifications is
considered incomplete and will not be considered.

Career applicants currently in the SES, former career SES appointees
who are eligible for career reinstatement in the SES, or graduates
of an SES Candidate Development Program who have been certified by
OPM must address the technical qualifications, but need not address
the ECQs.

More information on how to address the ECQs and TQs can be found at

### Qualifications

All applicants must meet the qualifications and eligibility
requirements by the closing date of the announcement.

As a basic requirement, applicants must demonstrate at least one
year of progressively responsible leadership experience that is
indicative of senior executive level managerial capability and
directly related to the skills and abilities outlined under the
Executive Core Qualifications and Technical Qualifications.
Typically, experience of this nature will have been gained at or
above the GS-15 grade level in the Federal service or its equivalent
with state or local government, the private sector, or
non-governmental organizations. Failure to meet this basic
qualification requirement will disqualify the applicant.

Evidence must be provided that clearly demonstrates the applicant
has the necessary level of executive potential, skills, abilities,
specialized knowledge, and technical qualifications to perform as a
SES executive. This evidence must include clear, concise examples
that emphasize the applicant's level of responsibilities, scope and
complexity of assignments, program accomplishments, policy
initiatives, and long-range planning.

The best qualified candidates will be determined by assessing
experience, education, awards, performance appraisals, and
supervisory evaluations for this position. These assessments will be
made against the Executive Core Qualifications and Technical

leadership skills needed to succeed in the SES and provide the focus
for OPM certification of executive qualifications.

**ECQ 1 - Leading Change** - The ability to bring about strategic
change, both within and outside the organization to meet
organizational goals. Inherent to this ECQ is the ability to
establish an organizational vision and to implement it in a
continuously changing environment. Competencies: creativity and
innovation, external awareness, flexibility, resilience, strategic
thinking, vision.

**ECQ 2 - Leading People** - The ability to lead people toward
meeting the organization's vision, mission and goals. Inherent to
this ECQ is the ability to provide an inclusive workplace that
fosters the development of others, facilitates cooperation and
teamwork, and supports constructive resolution of conflicts.
Competencies: conflict management, leveraging diversity, developing
others, team building.

**ECQ 3 - Results Driven** - The ability to meet organizational
goals and customer expectations. Inherent to this ECQ is the ability
to make decisions that produce high-quality results by applying
technical knowledge, analyzing problems, and calculating risks.
Competencies: accountability, customer service, decisiveness,
entrepreneurship, problem solving, technical credibility.

**ECQ 4 - Business Acumen** - The ability to manage human,
financial, and information resources strategically. Competencies:
financial management, human capital management, technology

**ECQ 5 - Building Coalitions** - The ability to build coalitions
internally and with other Federal agencies, State and local
governments, nonprofit and private sector organizations, foreign
governments, or international organizations to achieve common goals.
Competencies: partnering, influencing/negotiating

**Fundamental Competencies** - Interpersonal Skills, Oral
Communication, Written Communication, Integrity/Honesty, Continual
Learning, and Public Service Motivation are cross-cutting and
provide the foundation for success in each ECQ.

For each ECQ, it is recommended that you provide at least one
example of your qualifications using the challenge, context, action,
and result model described on the above website.

Additional information about the ECQs can be found on the OPM SES
website at:\_2012.pdf.

**TECHNICAL QUALIFICATIONS (TQs)**: The following qualifications are
required for the incumbent to perform the duties of the position.
You must demonstrate all of the TQs to be rated eligible for this

**TQ 1:** Demonstrated experience leading multi-faceted
organizations that provide financial services (e.g., payments,
collections, accounting, etc.) to a programmatically diverse and
nationally distributed customer base.

**TQ 2:** Experience evaluating and enhancing the efficiency and
effectiveness of large financial service programs and processes;
skill in identifying improvements, challenging the status quo, and
adapting those opportunities to achieve organizational goals and

**TQ 3:** Experience providing leadership in an environment that
requires understanding of organizational dynamics including
interplay between policy and operations; including experience
supporting high-level officials with changing priorities.

**TQ 4**:Experience leading organization change management
initiatives using values to develop plans and programs that improve
personal and organizational effectiveness.

### Education

### Additional information

- All initial appointments to an SES position are contingent on
approval from OPM's Qualifications Review Board.
- This is not a bargaining-designated position.
- This position is critical sensitive.
- We offer opportunities for flexible work schedules.
- In order to comply with Equal Employment Opportunity Commission
(EEOC) reporting requirements, the Bureau of the Fiscal Service
is asking applicants to complete the Race and National Origin
(RNO) information during the application process. This
information will be kept confidential and anonymous, and will
only be used for demographic reporting purposes.


- Must complete a 1-year SES probationary period, unless
previously completed.
- Must complete a Questionnaire for Sensitive Positions, SF-86,
for a pre-appointment full-field background investigation. In
addition, periodic reinvestigation is required no later than
five years after selection and at least every succeeding five
- Must complete a Declaration for Federal Employment to determine
your suitability for Federal employment, at the time requested
by the agency.
- Must complete an Executive Personnel Financial Disclosure Report
- Must undergo appropriate tax checks.
- If you are a male applicant born after December 31, 1959,
certify that you have registered with the Selective Service
System or are exempt from having to do so.
- Have your salary sent to a financial institution of your choice
by Direct Deposit/Electronic Funds Transfer.
- Go through a Personal Identity Verification (PIV) process that
requires two forms of identification from the Form I-9. Federal
law requires verification of the identity and employment
eligibility of all new hires in the U.S.
- Obtain and use a Government-issued charge card for
business-related travel.

### How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the
qualifications above.

Your resume and responses to the online questions are an integral
part of the process for evaluating your basic qualifications for
this SES position. We recommend that you emphasize your level of
responsibility, the scope and complexity of programs managed, and
program accomplishments (including the results of your actions) in
your resume, question responses, and any other materials you

Initial review of your application will be conducted by a Human
Resources Specialist to determine if you meet the eligibility and
qualification requirements of this position. Applicants who meet
these mandatory requirements will be considered minimally qualified
and will be evaluated by a panel of senior executives to determine
the best qualified candidates. If you are among the top qualified
candidates, your application may be referred to a selecting official
for consideration and possible interview.

**We recommend that you preview the online questions for this
announcement before you start the application process.**
**To preview questions please click here.**

### Background checks and security clearance

##### Security clearance

Not Required

##### Drug test required


- Required Documents

Please note that if you do not provide all required information, as
specified in this announcement, you may not be considered for this
\* Resume or application.
\* Responses to the mandatory ECQ and TQ questions.
\* If you successfully completed an SES Candidate Development
Program (CDP), you must submit a copy of your Qualifications Review
Board certification.
\* If you are a current, retired, or former Federal employee, you
must submit a copy of your most recent SF-50, Notification of
Personnel Action, for verification of current or prior Federal
employment status, if applicable.
Recommended Documents:** In addition, we recommend that you submit
the following:
\* A copy of your college transcripts or a list of college courses,
if applicable;
\* A copy of your most recent supervisory appraisal of performance;
\* A list of awards received while employed with the Federal

#### If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution
recognized by the U.S. Department of Education in order for it to be
credited towards qualifications. Therefore, provide only the
attendance and/or degrees from schools accredited by accrediting
institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this
vacancy announcement may result in an ineligible rating or may
affect the overall rating.

- Benefits

A career with the U.S. Government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. Learn more about federal

Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time, or intermittent.
Contact the hiring agency for more information on the specific
benefits offered.

- How to Apply

A complete on-line application will require the submission of the
following: resume, responses to the mandatory ECQ and TQ questions,
and supporting documentation (see list of required and recommended
documents below).

The following instructions outline the application process. **You
must complete this application process and submit any required
documents by 11:59 p.m. Eastern Time (ET) on the closing date of
this announcement.** We are available to assist you during business
hours (normally 7:00 a.m. - 4:30 p.m., Monday - Friday). If applying
online poses a hardship, please contact us by noon ET on the
announcement's closing date.

Fiscal Service provides reasonable accommodation to applicants with
disabilities on a case-by-case basis. Please contact us if you
require this for any part of the application and hiring process.

**To begin**, either click the Create a New Account button and
follow the prompts to register or if you previously registered,
click the "Apply Online" button and follow the prompts.

You will be re-directed to Fiscal Service's CareerConnector system
to complete your application process; answer the online questions,
and submit all required documents. (To submit supporting documents,
click one of the available options; Upload; Fax; or Reuse existing
documents. To protect your privacy, we suggest you first remove your
SSN). Also, go to My Account to view and update your information, as

**To complete**, you must click the Finish button located at the
bottom of the Application Review page.

To verify your application is complete, log into your USAJOBS
account, select the **Application Status** link and then select the
**more information** link for this position. The Details page will
display the status of your application, the documentation received
and processed, and any correspondence the agency has sent related to
this application.

To return to an incomplete application, log into your USAJOBS
account and click **Update Application** in the vacancy
announcement. You must re-select your resume and/or other documents
from your USAJOBS account or your application will be incomplete.

**If you are experiencing system issues with your application,
please contact the CareerConnector Help Desk at and/or the USAJOBS Help Desk.**

### Agency contact information

### Justin King

##### Phone


##### TDD


##### Fax


##### Email

##### Address

Bureau of the Fiscal Service
\*\*\* Please see the "How to Apply" section \*\*\*
Parkersburg, West Virginia 26106
United States

Learn more about this agency

### Next steps

You may check the status of your application for this position at
any time by logging onto the USAJOBS "My Account" tab and clicking
on "Application Status." Please notify us if your contact
information changes after the closing date of the announcement.
Also, note that if you provide an email address that is inaccurate,
or if your mailbox is full or blocked (e.g., spam-blocker), you may
not receive important communication that could affect your
consideration for this position.

- Fair & Transparent

The Federal hiring process is setup to be fair and transparent.
Please read the following guidance.

### Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on
the basis of race, color, religion, sex (including pregnancy and
gender identity), national origin, political affiliation, sexual
orientation, marital status, disability, genetic information, age,
membership in an employee organization, retaliation, parental
status, military service, or other non-merit factor.

- Equal Employment Opportunity (EEO) for federal employees & job

### Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants
with disabilities where appropriate. Applicants requiring reasonable
accommodation for any part of the application process should follow
the instructions in the job opportunity announcement. For any part
of the remaining hiring process, applicants should contact the
hiring agency directly. Determinations on requests for reasonable
accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work
environment, or the way things are usually done that enables an
individual with a disability to apply for a job, perform job duties
or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide
reasonable accommodations when:

- An applicant with a disability needs an accommodation to have an
equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform
the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive
equal access to benefits, such as details, training, and
office-sponsored events.

You can request a reasonable accommodation at any time during the
application or hiring process or while on the job. Requests are
considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations
or how to contact an agency.

#### Legal and regulatory guidance

- Financial suitability
- Social security number request
- Privacy Act
- Signature and false statements
- Selective Service
- New employee probationary period

This job originated on For the full announcement and to
apply, visit Only resumes
submitted according to the instructions on the job announcement listed
at will be considered.

Bureau of the Fiscal Service


Washington, DC