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Customer Service/Dispatcher

Bulldog Records Management
Fraser, MI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking an Customer Service/Dispatcher to join our team! You will resolve customer questions and offer solutions to drive company revenue. This candidate will poses excellent communication skills, organized, dependable and have a positive attitude. Opportunities for growth.

Responsibilities:​​​​​​

  • Ability to answer multi-line phones
  • Handle customer inquiries in a timely manner; enter call notes; create work orders; provide quotes; prepare service agreements; filing; scanning and data entry; pulling and re-filing customer records; daily dispatching and routing; bookkeeping
  • Add new service customers and additional services to existing customers
  • Reach team growth targets by deadline
  • Support service and warehouse teams

Qualifications:

  • Associates Degree
  • Previous experience in sales, customer service, or other related fields
  • Familiarity with DHS-Total Recall Software a plus
  • Proficiency with MS Word and MS Excel
  • Ability to build rapport with clients
  • Strong written and verbal skills
  • Deadline and detail-oriented
  • Must pass background check

Our company has a drug free environment policy.

  • A competitive salary
  • Medical after 90 days, Voluntary Dental & Vision Benefits
  • After 1 year, qualify for 401(K) & Profit Sharing programs

Full or Part Time Available

Start date: Immediate ~ Will Train

Pay rate determined by experience

Company Description
CAPABILITY STATEMENT

Bulldog Records Management Inc. is a Michigan Based Veteran Owned Small Business that has experienced strong growth over the past 20 years in the Record Storage and Confidential Shredding industry. Founded by a former U.S. Marine Officer after the attacks on 9/11. Bulldog Records Management’s goal has been to be a viable part of the economic growth that makes America strong. The team at Bulldog is fully committed to our core values: SERVICE, SECURITY, and STRENGTH. The policies and procedures established along with a culture of the highest level of integrity in everything we do enables our staff to provide security and service that is second to none.

CORE CAPABILITY:

• Secure Record Storage
• Secure Confidential Shredding
• Data Tape Storage
• Hard Drive Destruction
• Electronic Storage
• Material Recycling Program

Bulldog Records Management

Why Work Here?
High Growth Michigan Based Veteran Owned Business with a great service reputation in the shredding and storage industry.

CAPABILITY STATEMENT Bulldog Records Management Inc. is a Michigan Based Veteran Owned Small Business that has experienced strong growth over the past 20 years in the Record Storage and Confidential Shredding industry. Founded by a former U.S. Marine Officer after the attacks on 9/11. Bulldog Records Management’s goal has been to be a viable part of the economic growth that makes America strong. The team at Bulldog is fully committed to our core values: SERVICE, SECURITY, and STRENGTH. The policies and procedures established along with a culture of the highest level of integrity in everything we do enables our staff to provide security and service that is second to none. CORE CAPABILITY: • Secure Record Storage • Secure Confidential Shredding • Data Tape Storage • Hard Drive Destruction • Electronic Storage • Material Recycling Program

Address

17000 15 Mile Road

Fraser, MI
USA

Industry

Transportation and Storage

Website

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