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Inside Sales Representative

Building Material Distributors, Inc. Lodi, CA
  • Expired: 26 days ago. Applications are no longer accepted.

This position is location in Galt, CA.

The Inside Sales Representative drives sales growth by proactively initiating outbound phone calls to designated accounts in order to sell and obtain orders for products and develop customer relationships. In this role, the Inside Sales Representative also provides assistance to customers by responding to inquiries regarding products, pricing, and availability; processing quotes and sales orders; and resolving customer concerns. As a key contact for designated accounts, this position builds and develops on-going customer relationships, both over the phone and occasionally in-person, in order to assist both the customer and the Company in profitably growing sales and increasing market share. This person is also responsible for prospecting for new business while working in collaboration with customer service, purchasing, operations and marketing in order to provide customer assistance and ensure that customers’ needs and expectations are met and to successfully implement programs that promote sales.

Competencies:

  • Drives for results
  • Customer focus
  • Builds relationships
  • Sales skills
  • Knows the job and the business
  • Productivity
  • Complex problem resolutions
  • Listening, verbal & written communication
  • Dependability
  • Process management

Responsibilities:

  1. Delivers revenue and margin targets as established for the role
  2. Develop sales opportunities by initiating outbound calls to targeted current and potential customers to determine needs; provide product information, recommendations and updates; and sell product to fulfill needs and achieve Company financial objectives
  3. Build and maintains relationships with new and existing customers by understanding their business needs and challenges, selling products and Company programs, and provide customer service and solutions. Represent the Company with integrity and professionalism.
  4. Research and develop lists of potential customers, follow-up on potential leads and prospect for new business
  5. Utilize Salesforce (CRM) to maintain a database of customers with responsibility of logging calls, contact information, pipeline opportunities and other relevant information.
  6. Leverages myBMDUSA customer web portal and other marketing tools to make it easier to do business with BMD
  7. Act as a point of contact for designated accounts by providing customer service and account support in an effective, timely and professional manner and to resolve product, inventory and other issues
  8. Respond to telephone, fax and email inquiries and concerns from customers regarding products, pricing, availability, delivery and/or order status in a timely manner
  9. Provide customers with price quotes according to Company guidelines, ensure that the Company’s gross margin requirements are met and follow-up on open quotes
  10. Enter sales orders into computer and verify orders for accuracy, correct pricing and delivery schedule
  11. Prepare credit/debit memos for review and approval
  12. Contact suppliers to check pricing, inventory availability and order status
  13. Work cooperatively with co-workers, outside sales and other departments in order to keep them informed of relevant information and assure positive customer relationships are maintained
  14. Conduct sales presentations and product knowledge meetings for customers and employees as needed
  15. Represent the Company at customer promotional events and trade and home shows. Attend and participate in sales and product meetings as required.
  16. Maintain current product and technical knowledge
  17. Communicate regularly and provide updates and suggestions to supervisor on customer relationships, potential leads, sales orders, open items, pricing and inventory levels

Building Material Distributors, Inc.

Why Work Here?

Employee Stock Ownership Program, excellent medical benefits, retirement plans, vacation, career growth, employee owned and amazing culture!

BMD is 100% employee owned! Employee Owners share in the company's profitability through its Employee Stock Ownership Program (ESOP). The ESOP ownership concept starts at orientation and continues throughout the Employee Owner's career at BMD. The Company supports a collaborative team work environment, open two-way communication, balanced family-work life, and performance-based recognition and rewards. Since becoming an ESOP organization in 1991, BMD has earned various awards and has been recognized by the ESOP community both regionally and nationally. Annually we recognize a select group of employees who exemplify employee ownership and serve as role models for others. We also provide hands-on and financial support to our communities. BENEFITS 401(K) Plan with a Company Match Health Insurance Dental Insurance Vision Insurance Long-term Disability Insurance Life Insurance Employee Assistance Program Flexible Plan (FSA) Paid Time Off: Holidays Vacation Sick Leave Jury Duty Bereavement College Scholarships for Dependents Discounted Product Purchases Employee Referral Program Length of Service Awards Educational Assistance

Address

225 Elm Avenue, Galt, CA 95632
Lodi, CA
USA

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