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Face-to-Face Customer Service Representative- Full Time Hourly+Bonuses

Buffalo Marketing Firm Cheektowaga, NY
  • Expired: over a month ago. Applications are no longer accepted.

THIS IS NOT DOOR TO DOOR, BUSINESS TO BUSINESS OR COLD CALLING

We pay : Hourly + Bonuses and Incentives

Face-to-Face Customer Service Representative

Immediate start

The role of the Customer Service Representative is to execute tactical objectives and fulfilling our commitment to superior customer care and a positive customer experience.


Responsibilities:
• Build client relationships by providing exceptional customer service
• Have a thorough understanding of all clients products and services and be able to educate clients on how our products and services would be beneficial to them
• Acts as a Point of Contact for new and existing clients
• Trouble shoot and problem solve client or member accounts and issues
• Perform customer account maintenance requests from clients
• Provide sound business advice and suggestions to clients
• Retain business by identifying and addressing client issues
• Suggest ideas and improvements.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:
• Minimum 1 years of customer service experience preferred
• Excellent training and customer services skills
• Strong organizational skills
• The ability to effectively communicate with various levels of management and demonstrate a professional demeanor at all times.
• Able to be flexible in a rapidly changing work environment
• Ability to work independently -- self starter

Buffalo Marketing Firm

Why Work Here?

Competitive Pay, Growth and Advancement Opportunities, FUN!!!

Fast-growing firm, seeking to add new team members in several departments in Buffalo, NY.

Address

Cheektowaga, NY
USA