Customer Service Representative
Buckeye Broadband Toledo, OH
- Expired: February 26, 2021. Applications are no longer accepted.
Job Description Buckeye Broadband is looking for a qualified candidate to fill a Customer Service Representative position. The Customer Service Representative (CSR) is responsible for directly servicing the needs of the Buckeye residential customers with general information, billing, and promoting and selling Buckeye products and services to new and existing customers. The CSR will provide analysis to advise Buckeye customers on their purchasing decisions with recommendations of technology solutions, thoroughly educates, and demonstrates the advantages of the recommended package.
The Customer Service Representative maintains a strong customer focus and strives to make all interactions a positive customer experience. Minimum Requirements Previous experience in a customer service environment – required Keyboard Skills – required High School Diploma – required Apply online at www.buckeyebroadband.com/careers Company Description For over 25 years, Telesystem has been empowering businesses across the country with a range of innovative network, communication and collaboration solutions designed to address the business-specific needs of each customer, such as SD-WAN, Managed WiFi, Hosted VoIP, Managed Security, Dedicated Internet, and Unified Communications. Guided by strategic partnerships and a customer-centric mission, these customized solutions are backed with white-glove implementation and 24/7 US-based support.
Telesystem currently delivers enterprise collaboration solutions and networking services to businesses in 45 states, DC and four foreign countries. Our customers include hospitals, universities, local public and private school districts, banks, multi-location retail establishments and regional government offices, to name a few. Competitive Pay Comprehensive Health Benefits 401K Retirement Savings Paid Time Off Discounted Cable and Internet (Within Service Area) Career Development Wellness & Fitness Programs Community Involvement Opportunities
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