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Field Service Technicians (Toledo or Dayton or Columbus, OH))

Bryce Networks, Inc.
Toledo, OH
  • Posted: over a month ago
  • $41,000 to $52,000 Yearly
  • Full-Time
  • Benefits: 401k, life insurance, medical,
Job Description

Field Service Technicians (Toledo or Dayton or Columbus, Ohio)

  • Resumes without full name and current address (city and state a minimum) will not be reviewed.
  • Resumes with abbreviated career history or only partial career history will not be considered
  • US Citizenship or US Permanent Resident status a Must. No Sponsorship or Visa Assistance. No Relocation Assistance

Ideal Candidate:

  • Individual that has some field service technician experience 2+ years
  • Can have the background of IT experience as long as they have been out in the field, or servicing multiple locations
  • Security Systems/Alarm/POS Machines/Registers/Copiers/Printers/Computer tech support – we really prefer that electrical +/or mechanical experience
  • Have you taken apart a computer or engine and put it together again?
  • Have you been in a role where you have provided field service?

You are:

  • An autonomous, high performing, team driven individual with a keen sense for customer service and client relationship building
  • An individual that can be a collaborative team player, not afraid to think outside the box in providing customized solutions which exceed our clients’ expectations
  • You are committed to championing new ideas, strategies, or concepts to ensure that the business is retained, and the client is satisfied

You will:

  • Install and configure software applications and hardware peripherals at customer sites
  • Provide end-user training and create job aides for client administrators/operators
  • Contribute to revenue growth through sales leads and billable professional services-earn commissions on supplies and/or services you sell
  • Deliver solutions remotely and onsite
  • Work independently and make decisions free from immediate direction of management

Your background:

  • Understanding of DB connectivity and record set manipulation
  • Strong communication skills both oral and written
  • Understanding of network configuration, operating systems, software, and hardware
  • Ability to adapt to changing environment in the areas of products and technology, customer personalities and customer knowledge levels
  • Ability to analyze hardware and software problems
  • The ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation
  • Ability to maintain, repair and install mailing equipment such as inserters, sorters, or comparable equipment
  • Excellent problem-solving skills, including ability to troubleshoot equipment problems, establish priorities and work under deadline pressures
  • Previous experience troubleshooting and repairing complex mechanical/electrical equipment preferred but not required
  • Complete familiarity within a Windows environment and basic knowledge of PC interaction with automated equipment
  • Ability to work a flexible schedule with travel as required and overtime if needed
  • AA degree in Electronics, Mechanics, Computer Science or related field of study is preferred
  • Willingness to submit to a pre-employment drug screen and criminal background check
  • A valid driver's license with a clean driving record and reliable vehicle for daily travel to multiple customer locations with paid mileage-company car will be provided within the first year of employment
  • A requirement for being hired for this position is that you be fully vaccinated against COVID-19. Requests for reasonable accommodations for medical or religious reasons will be considered in accordance with applicable law.
Company Description
Well established Insurance Products and Services Firm

Bryce Networks, Inc.

Well established Insurance Products and Services Firm


Toledo, OH



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