ERP System Administrator

Company Overview

Brownlee-Morrow Company is celebrating its 70th year in business and has a long history in the industrial sales and service industry. They rank among the leaders in the air and fluid equipment industry, thanks to a continued focus on the founders’ original concept: A full service sales-engineering firm specializing in unique customer needs.

ERP System Administrator is responsible for providing user and
systems support relating to the Company P21 Enterprise Resource Planning (ERP) platform
and all other third party systems integrated with P21 (such as Monday.com, RubberTree, and
WebQuery).

Responsibilities

• Maintain and support the P21 ecosystem including processes, screens, portals, reports and security/access as well as integrations with other systems and solutions as needed
• Provides user support via telephone, email, and/or face-to-face
• Provide user account provisioning, maintenance, and de-provisioning activities
• Work with users to learn their procedures and departmental processes to improve on them using P21 best practices
• Work with users to identify additional P21 functionality and modules that could improve the Company’s performance
• Test P21 new modules and upgrades for compatibility with Company processes, portals and reports
• Create and maintain reports as needed for users
• Prepare and maintain appropriate system documentation
• Be active in the P21 World Wide User Group
• Keep current with P21’s product roadmap to provide input and guidance to Company management
• Be the primary interface with Epicor regarding cases, support and upgrades
   

Qualifications/Experience

• Preferred experience with Epicor’s P21
• Preferred experience with Crystal Reports & SQL
• Self-motivated individual who can work with others
• Proficiency with Word and Excel

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