PRINCIPAL DUTIES AND RESPONSIBILITIES:
with refilling of non-controlled medications and select DME supplies in
accordance with Brown Medicine’s policies and procedures.
with medication prior authorizations by reviewing patient formularies,
reviewing electronic health record and then completing 3rd party authorization
for tracking prior authorization outcomes and updating providers, patients and
pharmacies of prior authorization status.
medication related documents into electronic health records, as needed.
with other health care team members and insurance company representatives, as
and maintain good relationships with parties for which services are provided.
complete and accurate technical and clerical duties
collation and reporting as requested.
continuous quality improvement reports as needed.
applies the corporate values of respect, honesty and fairness and the constant
pursuit of excellence in improving the health status of the people of the
region through the provision of customer-friendly, geographically accessible
and high-value services within the environment of a comprehensive integrated
academic health system. Is responsible
for knowing and acting in accordance with the policies, procedures and
principles of Brown Medicine.
· Maintains and
enhances professional expertise through appropriate educational
activities. May attend training for
specific areas of responsibility.
other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
· Knowledge of medical terminology, brand
and generic names of medications and general pharmacy terminology
· Familiarity with
cost burden of different classes of medications
· Good understanding
of controlled substance dispensing law.
· Ability to use understand
metric system and avoirdupois measures.
· Ability to select
or correct the appropriate dispense amount on a prescription in the measurement
format anticipated by the pharmacy.
· Ability to
identify medication priorities/emergencies.
· Familiarity with
local prescription insurance coverage characteristics (NHPRI, United Health,
Blue Cross, Tufts).
· Understanding of
Medicare coverage as it pertains to medications, including an ability to
distinguish coverage of a medication under Medicare Part B/C versus part D.
· Ability to
interpret pharmacy benefit design.
to provide customer service that makes both internal and external persons feel
welcome, important, and appreciated.
· Knowledge of
common quantity limited or step-edited medications.
· A general understanding of which medications may be
preferred or required prior to access to medications that commonly require
to perform tasks accurately and efficiently when inputting information.
skills to effectively interact with patients, families, medical staff and
to work independently, meet deadlines and be flexible to achieve goals.
· Highly organized and detailed.
· Able to exercise sound judgment and decision-making.
· Able to assess and differentiate priorities.
· Excellent written and verbal communication skills.
· Able to demonstrate ethical conduct and maintain
confidentiality with all aspects of information (including patient data) in
accordance with the practice’s philosophy and policy, and state and federal regulations.
Must handle the most sensitive and confidential matters with the utmost
- Proficiency with computer skills (i.e., Microsoft Word, Excel, and
school diploma or equivalent required.
Technician II licensure required.
of State Board pharmacy technician certification in good standing required.