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Order Processing / Customer Care (w/ SAGE MAS 200 Experience)

Broward County Location Hollywood, FL
  • Expired: over a month ago. Applications are no longer accepted.

Please include a brief cover letter with your resume pointing out why you might be a good fit and how you match our listed requirements***

********** WE ARE LOOKING FOR A POSITIVE, DETAIL ORIENTED, MULTI-TASKING SUPERSTAR **************

Full time position in a very busy office

REQUIREMENTS:
*Positive & pleasant demeanor
*Use of proper grammar, courteous & professional phone skills-required
*Excellent verbal and written communication skills
*At least 2 years customer service experience required
*Microsoft EXCEL and Outlook experience required
*Knowledge of Sage-Mas200/StarShip required
*Magento eCommerce experience a PLUS
*Must be a self-starter and very detail oriented
*Fast and accurate with heavy emphasis on data entry-details
*ABILITY TO MULTI-TASK
*Strong organizational skills
*MUST be able to adapt and work in a fast paced environment in order to meet daily deadlines
*MUST be dependable
*MUST be a team player


SHARED RESPONSIBILITIES:

*Product knowledge; handle calls, troubleshooting, complaints, compliments, claims, emails, correspondence, experienced in live chats- Daily
*Enter and process orders to include: web, phone, import into MAS program from portals (Home Depot, Bed, Bath & Beyond, Amazon, etc.)- Daily
*Export into EDI (invoices, shipping TRK #’s, etc.)
*Create order reports in excel
*Create shipping reports in excel
*Balance & close in MAS program
*Other assigned department responsibilities as needed and/or required

*We offer a business casual and friendly team spirited working environment in a very busy office where positive attitudes and teamwork are recognized and highly valued.
*We offer a comprehensive benefits package

Insurance benefits

Broward County Location

A retail/wholesale distribution and marketing company. We develop, brand, market and distribute products utilizing TV and web marketing techniques. We have over 100 consumer products and other brands in retailers throughout the US and nationally.

Address

Hollywood, FL
USA