Customer Care Representative- Bilingual $14 Hourly Starting
- Posted: over a month ago
- $14 Hourly
- Benefits: life insurance, medical, vision, 401k, dental,
Brothers Produce is currently seeking a talented and energetic customer care representative to join our team. We are currently seeking someone that has road net experience to help better serve our customers. You will be responsible for helping customers by providing product and service information and resolving technical issues.
- Handle customer inquiries and complaints
- Route any complaints to the correct department
- Coordinate with other departments regarding produce orders
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Road-Net experience
- Produce experience is a plus
- Bilingual is a plus
Brothers Food Service DallasWhy Work Here?
Flexibility and room for growth!!!
Welcome to the Brothers Food Service Family. In 40 short years we have become one of the most respected produce companies in the United States. Thanks to our founder's leadership and our dynamic produce experts and team, Brothers Food Service has become a leader in the produce industry. We’re passionate about our people and their dedication to excellence and service. Our family and team are recognized for integrity and knowledge. We are proud about the way we do business with our suppliers and truckers. We are proud of our produce quality and service and exceptional pricing. Through the years Brothers Food Service has established themselves as one of the largest produce distributors in the state of Texas. Brothers Food Service covers the greater Dallas/Ft Worth, Austin, Houston, San Antonio, Corpus Christi, McAllen, and all areas surrounding. Aside from Texas we also cover the Northwest Louisiana region. We distribute a full line of fresh fruits and vegetables, specialty items, and processed items to meet the customers needs.
2600 Mcree rd Garland TxGarland, TX