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Customer Service Representative

Brody Brothers Pest Control Owings Mills, MD

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Customer Service Representative

Brody Brothers Quality Pest Control of Owings Mills, MD is seeking a full-time Customer Service Representative to help represent the interests of our human clients in the ongoing struggle between people and pests. Do you like people as much as or more than bugs? (It's okay if you like insects too, as long as you remember who it is that we represent!) Do you know how to have fun AND work hard? Are you interested in growing with our company long-term? If so, keep reading!!

We pay our customer service representatives a competitive starting wage of $13.00 - $16.00/hr for their hard work plus bagels on Wednesdays and doughnuts on Fridays to make up for having to talk about bugs all day! (It's the least we could do.) We also offer the important but boring stuff like three CareFirst health care options, a prescription drug plan, dental, vision, a company-matched retirement plan, paid holidays, paid time off, a job referral bonus program, and fully-paid training. If this sounds like the career opportunity that you've been looking for, apply today!

ABOUT BRODY BROTHERS QUALITY PEST CONTROL

We are a family-owned company of oddballs that has been servicing Baltimore's pest control needs since 1984. We pride ourselves in our good ol' family atmosphere as well as being experts in our field. Everyone from our technicians to office staff is trained in how to answer pest questions. Our office staff, whether they like it or not, are always being sent photos of bugs to identify, and we consider them to be pest detectives just as much as our technicians. We have been Angie's List Super Service Winners for 10 years as well as being named Best of Baltimore winners by the local media.

We work hard to hire and retain people who don't take themselves too seriously and are as committed to quality customer service as we are. That's why we offer above-average pay for the industry, an excellent benefits package, free jokes (not guaranteed to be funny), and a fun work environment. We focus on career growth and like to promote from within. Hey, if we find someone who can put up with our antics, we want them to stick around!

A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, your smile is often the first glimmer of hope for clients under siege. Your friendly, helpful demeanor comes through on the phone, putting them at ease. And, if you have to stay with them on the phone until the technician arrives at their door, that's what you do! Our relationships with our clients are strengthened as you take the time to follow up with them, showing your real concern. You enjoy being part of our pest detective team and are able to impress your friends with your amazing pest factoids.

QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE

  • Willing to play paintball at company functions (not in the office)
  • Ability to pass both a drug and background check
  • Customer service skills
  • A healthy appetite on Wednesdays and Fridays
  • NO pest control experience required!
  • If you have Sales Experience or Retail experience that would be great!

Are you down-to-earth and truly enjoy interacting with people? Do you have excellent communication skills including the ability to throw out a groan-worthy pun here and there? Are you organized and attentive to the details? Are you willing to laugh while at the office, especially at your coworkers' jokes? If so, you might just be the perfect weirdo to join our team!

WORK SCHEDULE

This is a full-time, year-round position of 40+ hours a week. The typical schedule would be:

Monday through Friday 9:30 am - 6:00 pm.

ARE YOU READY TO JOIN OUR PEST CONTROL OFFICE TEAM?

If you feel that you would be right for this Customer Service Representative position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!



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Brody Brothers Pest Control

Address

Owings Mills, MD
21117 USA
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